Click to Dial is the #158 ranked agent productivity app on Zendesk, with a free plan available, as of Sep 11, 2026.
Click to Dial is a Zendesk Marketplace app by Pluscloud.
AppRanks data: Click to Dial ranks #158 in Agent Productivity on Zendesk Marketplace, placing it in the top 40% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Click to Dial is a newly-listed Zendesk app with a limited review volume. It is listed in the Agent Productivity category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Pluscloud — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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See Click to Dial's alternatives ranked by audit score, rating, and review velocity.
About Click to Dial
How Click to Dial works
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Seamlessly Dial with Click to Dial!
With Click to Dial, effortlessly dial directly from Zendesk using any SIP app on your device, even when your phone platform isn't integrated with Zendesk Talk Partner Edition. Benefit from the plug-and-play nature of Click to Dial – it's ready to transform your dialing experience right from the moment of installation.
Key Features:
Instant Integration: No long setups or configurations. Click to Dial is plug-and-play.
Universal Compatibility: Integrate and use with any SIP app on your device that supports the tel URL handler.
Efficiency at Your Fingertips: Reduce manual dialing errors and speed up your calling process directly from Zendesk.
Use Case:
Enhanced Calling Experience: Say goodbye to the constraints of platforms that don't support Zendesk Talk Partner Edition.
Agent Productivity: Empower agents to directly click and dial any phone number within Zendesk.
Unified Communication: Streamline your calling process without juggling between platforms or apps.
Data Privacy & Disclosure:
This app accesses requester information and phone numbers through the Zendesk Client SDK solely to display a click‑to‑dial button within the ticket interface. No data is processed, stored, or transmitted to any third‑party services. All information remains within your Zendesk environment and is used exclusively to enable the click‑to‑dial functionality.
Complimentary from pluscloud
Experience the difference with Click to Dial. Install now and enjoy the free App. Dive into a smoother, more efficient calling process without any additional costs.
Optimizing Zendesk? We've Got Your Back!
As a Premier Partner of Zendesk, we don't just create powerful apps, we shape experiences. Whether you're looking to enhance your Zendesk implementation with our pluscloud Care Managed Service or need custom‑built Zendesk Apps and integrations, we're here to assist. Let's elevate your Zendesk journey together.
Reach out to us now!
Screenshots
Category rankings
As of Sep 12, 2026- Agent Productivity#158of 404Top 40%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Click to Dial doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Zendesk:
Where Click to Dial stands in the Agent Productivity category
Click to Dial ranks #158 of 404 apps in the Agent Productivity category, placing it in the top 40% of the listing.
Frequently asked questions
What is Click to Dial?
Click to Dial is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Pluscloud.
Is Click to Dial free?
Click to Dial offers a free plan that merchants can install on Zendesk without entering payment details. Pricing details on this page are mirrored from the live Zendesk listing and refresh on each scrape cycle.
Who uses Click to Dial?
Click to Dial is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Zendesk.
Where does Click to Dial rank on Zendesk?
Click to Dial currently sits at position #158 in the Agent Productivity category on Zendesk. That places it in the top 39% of 404 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.