Shipmondo by Available is the #167 ranked agent productivity app on Zendesk, with a free plan available, as of Sep 12, 2026.
Shipmondo by Available is a Zendesk Marketplace app by Available.
AppRanks data: Shipmondo by Available ranks #167 in Agent Productivity on Zendesk Marketplace, placing it in the top 42% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Shipmondo by Available is a newly-listed Zendesk app with a limited review volume. It is listed in the Agent Productivity category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Available — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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See Shipmondo by Available's alternatives ranked by audit score, rating, and review velocity.
About Shipmondo by Available
How Shipmondo by Available works
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Available builds apps and integrations that help support teams work faster in Zendesk.
Shipmondo by Available lets your agents look up Shipmondo sales orders and shipments directly in the Zendesk ticket sidebar, so they can answer delivery and order questions without switching tools. The app can search by the ticket requester’s phone number or email, or you can search manually by order/shipment IDs and package/tracking numbers.
Key benefits & features
Faster agent response time
Automatic search using the ticket requester’s phone or email
Quick access to order and shipment details (including track & trace)
Open or copy the shipment tracking link with a single click
Requirements
You need a Shipmondo API user and API key. Please read the "How to install" instructions.
Data and privacy
This app reads the ticket requester’s email address and phone number from Zendesk Support to power search and search suggestions.
When you perform a search, the search value (for example email/phone/order ID) and your Shipmondo API credentials (stored as Zendesk secure settings) are sent to Available’s proxy service (europe-west1-proventic-internal.cloudfunctions.net) to perform the Shipmondo API request, and the resulting data is displayed in Zendesk.
See our terms.
Any questions or feedback?
Please feel free to contact us at [email protected].
Available is not affiliated with Shipmondo.
Screenshots
Category rankings
As of Sep 12, 2026- Agent Productivity#167of 404Top 42%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Shipmondo by Available doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Zendesk:
Where Shipmondo by Available stands in the Agent Productivity category
Shipmondo by Available ranks #167 of 404 apps in the Agent Productivity category, placing it in the top 42% of the listing.
Frequently asked questions
What is Shipmondo by Available?
Shipmondo by Available is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Available.
Who uses Shipmondo by Available?
Shipmondo by Available is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Zendesk.
Where does Shipmondo by Available rank on Zendesk?
Shipmondo by Available currently sits at position #167 in the Agent Productivity category on Zendesk. That places it in the top 41% of 404 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.