Pressone Africa is the #52 ranked contact center app on Zendesk, with a free plan available, as of Sep 12, 2026.
Pressone Africa is a Zendesk Marketplace app by Pressone Africa.
AppRanks data: Pressone Africa ranks #52 in Contact Center on Zendesk Marketplace, placing it in the top 24% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Pressone Africa is a newly-listed Zendesk app with a limited review volume. It is listed in the Contact Center category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Pressone Africa?
See Pressone Africa's alternatives ranked by audit score, rating, and review velocity.
About Pressone Africa
How Pressone Africa works
PressOne is a telephone integration that allows you to manage your call-based customer interactions. With PressOne, you can make and receive calls directly through Zendesk. It allows you to take notes, and mute and unmute calls while on a call, too.
Key Features:
Inbound/outbound calls.
Access to call logs, recordings, and notes.
Access to all CDR Reports and recordings.
Full call control (mute, unmute, hang up, etc.)
Screenshots
Category rankings
As of Sep 13, 2026- Contact Center#52of 223Top 24%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Pressone Africa doesn't have curated competitor matchups yet. Other tracked contact center apps on Zendesk:
Where Pressone Africa stands in the Contact Center category
Pressone Africa ranks #52 of 223 apps in the Contact Center category, placing it in the top 24% of the listing.
Frequently asked questions
What is Pressone Africa?
Pressone Africa is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Contact Center category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Pressone Africa.
Who uses Pressone Africa?
Pressone Africa is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Contact Center category on Zendesk.
Where does Pressone Africa rank on Zendesk?
Pressone Africa currently sits at position #52 in the Contact Center category on Zendesk. That places it in the top 23% of 223 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.