Relatel af Available is the #53 ranked contact center app on Zendesk, with a free plan available, as of Sep 12, 2026.
Relatel af Available is a Zendesk Marketplace app by Available.
AppRanks data: Relatel af Available ranks #53 in Contact Center on Zendesk Marketplace, placing it in the top 24% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Relatel af Available is a newly-listed Zendesk app with a limited review volume. It is listed in the Contact Center category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Available — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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See Relatel af Available's alternatives ranked by audit score, rating, and review velocity.
About Relatel af Available
How Relatel af Available works
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Available to all Relatel users on a Zendesk Suite plan or Relatel users with Support + Talk Partner Edition. Learn more about Relatel here and Zendesk plans here.
Integrate your Relatel calls with Zendesk and improve agent response time!
With the Relatel app your support agents save valuable time by having a quick and clear overview of every incoming and outgoing call.
The top bar app will automatically open incoming and outgoing calls, showing the caller name, organisation and phone number of existing users in your Zendesk Support - as well as their tickets. Click on a ticket to add an internal note with call details including customer phone number, time of the call, call duration and a "Relatel"-tag. Or create a new ticket and profile for new customers with a single click!
Key features:
Automatically finds a customer based on the phone number
Name and organisation at a glance
Quick access to customer profile by clicking their name
One click to create a new ticket with call details
One click to add call details to an existing ticket
Call a customer by clicking their phone number in the user sidebar or ticket editor
Data Security and Privacy
Data Handling and Security: This app processes customer data to provide call integration functionality between Relatel and Zendesk. We are committed to protecting your data and maintaining the highest security standards:
Data Processing: Customer data (phone numbers, names, emails, call timestamps, call duration, employee information) is processed solely for call integration and ticket management functionality
Data Storage: The app frontend is hosted on Firebase Hosting, while backend services run on Google Cloud Run. Customer data is primarily stored within your Zendesk instance
External API Integration: The app integrates with Relatel API (for call data) and Proventic API (for authentication) using OAuth tokens. All API communications use secure HTTPS protocols
Access Control: Data access is restricted to authorized Zendesk users within your organization through Zendesk's built-in authentication system
Data Encryption: All data transmission uses industry-standard encryption protocols (HTTPS/TLS)
Compliance: We adhere to Zendesk's Developer Terms and maintain compliance with applicable data protection regulations including GDPR
No Data Misuse: Customer data is never used for purposes other than the intended app functionality and is never shared with unauthorized third parties
Data Retention: Data is retained only as long as necessary for the app's functionality and in accordance with your Zendesk data retention policies
Third-Party Services: The app uses Firebase Hosting for frontend delivery and Google Cloud Run for backend services, both of which maintain enterprise-grade security standards
For more information about our data handling practices, please refer to the Zendesk Developer Terms.
Any questions or feedback?
Please feel free to contact us at https://support.available.dk/.
You can make feature requests on our support site. Any feedback is greatly appreciated.
Screenshots
Category rankings
As of Sep 12, 2026- Contact Center#53of 223Top 24%
- Workflows#87of 294Top 30%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Relatel af Available doesn't have curated competitor matchups yet. Other tracked contact center apps on Zendesk:
Where Relatel af Available stands in the Contact Center category
Relatel af Available ranks #53 of 223 apps in the Contact Center category, placing it in the top 24% of the listing.
Frequently asked questions
What is Relatel af Available?
Relatel af Available is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Contact Center category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Available.
Who uses Relatel af Available?
Relatel af Available is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Contact Center category on Zendesk.
Where does Relatel af Available rank on Zendesk?
Relatel af Available currently sits at position #53 in the Contact Center category on Zendesk. That places it in the top 24% of 223 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.