Onoff Business is the #54 ranked contact center app on Zendesk, with a free plan available, as of Sep 12, 2026.
Onoff Business is a Zendesk Marketplace app by Onoff Telecom.
AppRanks data: Onoff Business ranks #54 in Contact Center on Zendesk Marketplace, placing it in the top 25% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Onoff Business is a newly-listed Zendesk app with a limited review volume. It is listed in the Contact Center category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Onoff Telecom — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Onoff Business?
See Onoff Business's alternatives ranked by audit score, rating, and review velocity.
About Onoff Business
How Onoff Business works
Onoff Business Integration for Zendesk Support
Onoff Business provides professional mobile communication for companies of all sizes without the need for a second device, SIM card, or additional mobile contract. Integrate your Onoff Business account with Zendesk Support to streamline communication and support operations.
Automatically create support tickets for calls, voicemails, and SMS messages.
Access customer information from Zendesk Support directly on your Onoff Business contact page.
Import and export contacts between Zendesk Support and Onoff Business to keep customer data up to date.
Update ticket fields, user profiles, and organization records directly through the integration.
Create users (contacts) in Zendesk Support when needed for proper ticket association.
Data Access, Use, and Privacy Notice
The Onoff Business integration accesses and processes Zendesk Support ticket, user, and organization data strictly to provide the app's functionality. The integration may access, use, store, and update this data only as required for operations.
We do not use Zendesk data for AI model training or share it with third parties beyond what is necessary to operate the service and as disclosed in our privacy notice. All API data is handled according to industry-standard privacy and security practices and retained only for the minimum time necessary.
Screenshots
Category rankings
As of Sep 12, 2026- Contact Center#54of 223Top 25%
- CRM and Marketing#66of 231Top 29%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Onoff Business doesn't have curated competitor matchups yet. Other tracked contact center apps on Zendesk:
Where Onoff Business stands in the Contact Center category
Onoff Business ranks #54 of 223 apps in the Contact Center category, placing it in the top 25% of the listing.
Frequently asked questions
What is Onoff Business?
Onoff Business is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Contact Center category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Onoff Telecom.
Who uses Onoff Business?
Onoff Business is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Contact Center category on Zendesk.
Where does Onoff Business rank on Zendesk?
Onoff Business currently sits at position #54 in the Contact Center category on Zendesk. That places it in the top 24% of 223 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.