AI Agent Assist is the #140 ranked agent productivity app on Zendesk, with a 4.0 average rating from 2 reviews, with a free plan available, as of Sep 11, 2026.
AI Agent Assist is a Zendesk Marketplace app by 2app.pro. With a rating of 4.0★ from 2 reviews, it currently ranks #140 in the Agent Productivity category.
AppRanks data: AI Agent Assist ranks #140 in Agent Productivity on Zendesk Marketplace, placing it in the top 35% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
AI Agent Assist is a well-rated Zendesk app with a limited review volume. It is listed in the Agent Productivity category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by 2app.pro — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
Looking to switch from AI Agent Assist?
See AI Agent Assist's alternatives ranked by audit score, rating, and review velocity.
About AI Agent Assist
How AI Agent Assist works
Show full descriptionShow less
Important: The application uses the ChatGPT API to make requests. Therefore, you need to have an API key from OpenAI.
We are excited to introduce to you the latest innovation in customer service: the AI Agent Assist application. By combining Zendesk's powerful customer support platform with the advanced technology of ChatGPT, now you can take your support to the next level.
With the power of ChatGPT, your support teams can focus on what they do best: solving problems and assisting customers. ChatGPT can perform simple and routine tasks, such as:
Answering factual questions: ChatGPT can provide information about facts and publicly available content from the internet.
Language task assistance: It can help with text composition by providing suggestions for words, phrases, or additional paragraphs. Additionally, it can help correct grammatical and spelling errors.
Translation: ChatGPT can translate text from one language to another.
Content generation: It can assist in creating content such as articles, contexts, scripts, and more.
Text summarization: ChatGPT can read a long text and provide a concise summary of the main ideas contained within it.
Answering broad context questions: The model can provide answers and information based on its training across a wide range of topics and general public knowledge.
Utilization of custom prompts: ChatGPT in Zendesk offers the ability to create custom prompts, allowing your agents to have consistent and brand-aligned responses. With a library of predefined prompts, your agents will have access to ready and reliable answers for a wide variety of customer service scenarios. This ensures standardized and quality service, while enabling a faster and more accurate response.
Pro Version
Discover a universe of possibilities with the Pro version of our free app! Unlock advanced features, unparalleled customization, and priority support, taking your experience to a whole new level. By opting for the Pro version, you not only enjoy exclusive benefits but also contribute to the continuous development and enhancement of the app. Don't miss the opportunity to explore the extraordinary and take the next step in your digital journey!
Visit the APP page on marketplace: https://www.zendesk.com.br/marketplace/apps/support/967372/ai-agent-assist-pro/
Support
For questions, suggestions, and improvements, please contact us via email at [email protected].
Terms of Use, Documentation, and Release Notes
Visit the APP page on our website: https://2app.pro/service/ai-agent-assistent-chatgpt-on-zendesk/
Screenshots
Category rankings
As of Sep 12, 2026- Agent Productivity#140of 404Top 35%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
AI Agent Assist ranks for 1 keywords across Zendesk Marketplace. Here are the top 1:
- 1.chatgptRank #18
Competitors & alternatives
AI Agent Assist doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Zendesk:
Where AI Agent Assist stands in the Agent Productivity category
AI Agent Assist ranks #140 of 404 apps in the Agent Productivity category, placing it in the top 35% of the listing.
Frequently asked questions
What is AI Agent Assist?
AI Agent Assist is an app for Zendesk. It currently holds a 4.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by 2app.pro.
Is AI Agent Assist free?
AI Agent Assist offers a free plan that merchants can install on Zendesk without entering payment details. Pricing details on this page are mirrored from the live Zendesk listing and refresh on each scrape cycle.
Who uses AI Agent Assist?
AI Agent Assist is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Zendesk.
Where does AI Agent Assist rank on Zendesk?
AI Agent Assist currently sits at position #140 in the Agent Productivity category on Zendesk. That places it in the top 35% of 404 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.