Flexfone by Proventic is the #73 ranked contact center app on Zendesk, with a free plan available, as of Sep 11, 2026.
Flexfone by Proventic is a Zendesk Marketplace app by Proventic.
AppRanks data: Flexfone by Proventic ranks #73 in Contact Center on Zendesk Marketplace, placing it in the top 33% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Flexfone by Proventic is a newly-listed Zendesk app with a limited review volume. It is listed in the Contact Center category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Proventic — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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See Flexfone by Proventic's alternatives ranked by audit score, rating, and review velocity.
About Flexfone by Proventic
How Flexfone by Proventic works
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Available to all Flexfone users on a Zendesk Suite plan or Flexfone users with Support + Talk Partner Edition. Learn more about Flexfone here and Zendesk plans here.
Integrate your Flexfone calls with Zendesk and improve agent response time!
With the Flexfone app your support agents save valuable time by having a quick and clear overview of every incoming and outgoing call.
The top bar app will automatically open incoming and outgoing calls, showing the caller name, organisation and phone number of existing users in your Zendesk Support - as well as their tickets. Click on a ticket to add an internal note with call details including customer phone number, time of the call, employee local number, call duration and a "flexfone"-tag. Or create a new ticket and profile for new customers with a single click!
Key features:
Automatically finds a customer based on the phone number
Name and organisation at a glance
Quick access to customer profile by clicking their name
One click to create a new ticket with call details
One click to add call details to an existing ticket
Call a customer by clicking their phone number in the Zendesk user sidebar
Requirements
The app requires a Flexfone account and a Zendesk Suite plan or Support + Talk Partner Edition. Please read "How to install" and follow the steps to enable the integration.
Any questions or feedback?
Please feel free to contact us on [email protected]. You can make feature requests on our community pages here. Any feedback is greatly appreciated.
Screenshots
Category rankings
As of Sep 12, 2026- Contact Center#73of 223Top 33%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Flexfone by Proventic doesn't have curated competitor matchups yet. Other tracked contact center apps on Zendesk:
Where Flexfone by Proventic stands in the Contact Center category
Flexfone by Proventic ranks #73 of 223 apps in the Contact Center category, placing it in the top 33% of the listing.
Frequently asked questions
What is Flexfone by Proventic?
Flexfone by Proventic is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Contact Center category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Proventic.
Who uses Flexfone by Proventic?
Flexfone by Proventic is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Contact Center category on Zendesk.
Where does Flexfone by Proventic rank on Zendesk?
Flexfone by Proventic currently sits at position #73 in the Contact Center category on Zendesk. That places it in the top 33% of 223 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.