Character Limit and Attachment Restrict is the #197 ranked agent productivity app on Zendesk, with a free plan available, as of Sep 12, 2026.
Character Limit and Attachment Restrict is a Zendesk Marketplace app by eclect, Inc..
AppRanks data: Character Limit and Attachment Restrict ranks #197 in Agent Productivity on Zendesk Marketplace, placing it in the top 49% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Character Limit and Attachment Restrict is a newly-listed Zendesk app with a limited review volume. It is listed in the Agent Productivity category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by eclect, Inc. — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About Character Limit and Attachment Restrict
How Character Limit and Attachment Restrict works
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Displays an alert and prevents sending public comments when the character count in a public reply exceeds the specified limit.
If "Disable file attachments" is enabled, tickets cannot be saved or publicly submitted if a file is attached. An alert will appear either when uploading files or attempting to submit tickets.
You can also apply restrictions only when a designated checkbox in the ticket form is selected.
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This app does not collect any personal information or other data from users.
It is used solely for the purpose of reading the [ticket] information stored in Zendesk.
Such data is stored and used only within Zendesk and is never stored outside of Zendesk.
Furthermore, no data is shared with any third parties.
The data is handled strictly within the scope necessary to provide the service and, unless explicitly disclosed, it is never used for unintended purposes such as training AI models.
Additionally, no Personally Identifiable Information (PII) or sensitive data will be shared without user consent.
If you have any questions or concerns regarding data privacy or security, please reach out via the email address below.
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eclect Inc., the exclusive Master Implementation Partner in Japan/APAC, provides a wide range of services, including license sales, consulting, implementation support, system integration, app development, and more.
Installation of this application constitutes your agreement to, and acceptance of, the Terms of Service below.
Terms of service(JPN)
Terms of service(EN)
Screenshots
Category rankings
As of Sep 12, 2026- Agent Productivity#197of 404Top 49%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Character Limit and Attachment Restrict doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Zendesk:
Frequently asked questions
What is Character Limit and Attachment Restrict?
Character Limit and Attachment Restrict is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by eclect, Inc.
Who uses Character Limit and Attachment Restrict?
Character Limit and Attachment Restrict is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Zendesk.
Where does Character Limit and Attachment Restrict rank on Zendesk?
Character Limit and Attachment Restrict currently sits at position #197 in the Agent Productivity category on Zendesk. That places it in the top 49% of 404 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.