Zero Friction is the #75 ranked crm and marketing app on Zendesk, with a free plan available, as of Sep 9, 2026.
Zero Friction is a Zendesk Marketplace app by Zero Friction.
AppRanks data: Zero Friction ranks #75 in CRM and Marketing on Zendesk Marketplace, placing it in the top 33% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Zero Friction is a newly-listed Zendesk app with a limited review volume. It is listed in the CRM and Marketing category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
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About Zero Friction
How Zero Friction works
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Zero Friction
The Zero Friction platform transforms the way collective heating and cooling suppliers engage with their end customers and supports the meter to cash processes by providing an innovative SAAS Cloud Platform.
The Zero Friction APP for Zendesk is extremely useful for:
Heating / Cooling Suppliers
Property Managers
Energy Service Providers
Zero Friction and Zendesk
The rich market-specific features of the Zero Friction cloud platform cover the core meter-reading to cash processes which are essential for any energy supplier. This data is now available within Zendesk.
Engaging customer interaction such as contact centre functionality is added to the Zero Friction solution. You basically add what Zendesk stands for, 'Zendesk makes customer service better' to the Zero Friction solution with a deep focus on the energy sector.
As a Zendesk partner, we closely work together on ensuring business value by offering compelling digital transformation to support the challenges of the energy transition and create real impact towards 'Net Zero'.
The Zero Friction APP for the Zendesk platform uses the Zero Friction CRM integration framework and APIs to offer:
An integrated customer databases
A 360-degree view of the customer within Zendesk
Contextual Integration of both cloud platforms
Zero Friction Functionalities
Zero Friction provides Heating / Cooling Suppliers, Property Managers and Energy Service Providers with the tools they need to digitally transform their business. Our solution and design criteria are straight forward:
Easy to implement and use
Advanced customer interaction based on a solid process library
Business Insights based on digital transformation base technologies such as Data and AI, Cloud, ML
Controlled cost, focus on low cost to serve
Impact - driving towards Net Zero.
The Core process functionalities are
Measurement and consumption Data
Interfacing with energy meters
Billing
Payment processing
This is complemented by a number of supporting processes:
Customer portal
Customer management
Contract and product management
More information
Learn more about Zero Friction - http://www.zerofriction.co - register for our newsfeed!
Screenshots
Category rankings
As of Sep 9, 2026- CRM and Marketing#75of 231Top 33%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Zero Friction ranks for 1 keywords across Zendesk Marketplace. Here are the top 1:
- Rank #1
Competitors & alternatives
Zero Friction doesn't have curated competitor matchups yet. Other tracked crm and marketing apps on Zendesk:
Where Zero Friction stands in the CRM and Marketing category
Zero Friction ranks #75 of 231 apps in the CRM and Marketing category, placing it in the top 33% of the listing.
Frequently asked questions
What is Zero Friction?
Zero Friction is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the CRM and Marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zero Friction.
Who uses Zero Friction?
Zero Friction is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the CRM and Marketing category on Zendesk.
Where does Zero Friction rank on Zendesk?
Zero Friction currently sits at position #75 in the CRM and Marketing category on Zendesk. That places it in the top 32% of 231 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.