Translate.com by Humans for Zendesk Marketplace
Translate.com by Humans is the #13 ranked translations app on Zendesk, with a 3.0 average rating from 81 reviews, with a free plan available, as of Sep 3, 2026.
Translate.com by Humans is a Zendesk Marketplace app by Translate.com. With a rating of 3.0★ from 81 reviews, it currently ranks #13 in the Translations category.
AppRanks data: Translate.com by Humans ranks #13 in Translations on Zendesk Marketplace, placing it in the top 20% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Translate.com by Humans is a mixed-rating Zendesk app with a limited review volume. It is listed in the Translations category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 81 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Translate.com — established developer track record
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
- −Limited review base (81) — ratings can shift significantly with new feedback
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About Translate.com by Humans
How Translate.com by Humans works
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Translate.com for Zendesk Support
Professional translation scaled by technology and enhanced by human experts
Translate.com is a leader in the market for professional human translations and localization since 2011 with the headquarter in Newark, USA.
*This Zendesk App version supports only human translation.
To take advantage of instant machine and professional human translations in the newest update, install Translate.com by Machine plugin
Features
Instant machine translation for incoming and outgoing tickets in 90 languages.
Professional human translation in 60 languages.
Glossary & Translation memory.
Order details and status tracking.
Enable Macros & Zendesk Support Triggers.
Automated response delivery.
Professional proofread included.
Unlimited seats per account.
Management of customer support manager's rights, depending on access (Parent & child account).
All client’s data is encrypted and handled securely.
Benefits
Translate.com has been providing translation services since 2011 and has 25,000 professional translators on the team.
Take advantage of the combination of instant machine translation and professional human translation.
Instant translation for incoming tickets in 90 languages. And a quick reply with machine translation. Those will save time for your customer support managers.
The most appropriate tone of voice and dialect thanks to professional translators worldwide.
Flexible subscription plans. Pay as you go, or choose the most suitable subscription.
Improve CSAT and NPS by speaking in customers’ native language.
Option to eliminate customer-sensitive or private data to respect client’s privacy.
How it works
An agent receives a ticket automatically translated from the customer's language to the native agent’s language.
Agent responds via Internal Note in the native language using #translate keyword. This reply is sent to the Translate.com system and distributed among translators.
There is no need to switch between tabs and translate the client's request. This means that you can focus on providing quality customer support. When the ticket is completed, we will forward it to your client.
Every human translation ticket passes through three steps:
1. automatic machine translation
2. post-machine editing by a native human translator
3. review by a qualified professional editor
Facts and numbers
Over 100,000 translations completed by over 17,000 professional translators.
11 years of experience.
60% the average increased numbers of supported languages.
75% average CSAT increase after starting multilingual support.
Want to see how it works?
Book a demo.
Or text our customer support: [email protected]
Screenshots
Category rankings
As of Sep 4, 2026- Translations#13of 68Top 20%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Translate.com by Humans doesn't have curated competitor matchups yet. Other tracked translations apps on Zendesk:
Where Translate.com by Humans stands in the Translations category
Translate.com by Humans ranks #13 of 68 apps in the Translations category, placing it in the top 20% of the listing.
Frequently asked questions
What is Translate.com by Humans?
Translate.com by Humans is an app for Zendesk. It currently holds a 3.0-star rating from 81 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Translations category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Translate.com.
Who uses Translate.com by Humans?
Translate.com by Humans is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Translations category on Zendesk.
Where does Translate.com by Humans rank on Zendesk?
Translate.com by Humans currently sits at position #13 in the Translations category on Zendesk. That places it in the top 19% of 68 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.