Side-by-side comparison · 24 data points
Get fast, native-quality translations of your tickets while lowering your costs.
| Unbabel for Zendesk Support | Translate.com by Humans | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
Go global with Translate.com. A multilingual support ticket translation tool
| Metric | Unbabel for Zendesk Support | Translate.com by Humans |
|---|---|---|
| Rating | ★ 4.0 ★ | 3.0 ★ |
| Total reviews | ★ 143 | 81 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free to install |
Based on the data on this page, Unbabel for Zendesk Support is the stronger choice for most Zendesk Marketplace support teams — 4.0★ vs Translate.com by Humans's 3.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Unbabel for Zendesk Support at Free to install, Translate.com by Humans at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Unbabel for Zendesk Support has the larger user base (143 reviews vs 81), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Translate.com by Humans's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage support teams who need fast install and low risk should default to Unbabel for Zendesk Support; mid-market and enterprise support teams with specific feature requirements should evaluate both — Translate.com by Humans's 81-review base may include the workflow context that matches your specific use case better than Unbabel for Zendesk Support's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Unbabel for Zendesk Support audit • Translate.com by Humans audit
Both Unbabel for Zendesk Support and Translate.com by Humans offer paid plans only. Unbabel for Zendesk Support starts at Free to install; Translate.com by Humans starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
Unbabel for Zendesk Support has the higher average rating (4.0★ from 143 reviews) compared to Translate.com by Humans (3.0★ from 81 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Unbabel for Zendesk Support holds the higher average rating (4.0★ vs 3.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zendesk Marketplace. Unbabel for Zendesk Support has the deeper published review base (143 vs 81), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Unbabel for Zendesk Support typically suits early-stage and growth-mode teams based on its published review base (143 reviews). Translate.com by Humans typically suits early-stage and growth-mode teams based on its published review base (81 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Unbabel for Zendesk Support and Translate.com by Humans both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Translate.com by Humans" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
