Pipedrive is the #2 ranked crm and marketing app on Zendesk, with a 1.0 average rating from 1 review, with a free plan available, as of Sep 5, 2026.
Pipedrive is a Zendesk Marketplace app by Pipedrive. With a rating of 1.0★ from 1 reviews, it currently ranks #2 in the CRM and Marketing category.
AppRanks data: Pipedrive ranks #2 in CRM and Marketing on Zendesk Marketplace, placing it in the top 1% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Pipedrive is a mixed-rating Zendesk app with a limited review volume. It is listed in the CRM and Marketing category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −Average rating below 4.0 (1.0★) — read recent low-star reviews before committing
- −Limited review base (1) — ratings can shift significantly with new feedback
Looking to switch from Pipedrive?
See Pipedrive's alternatives ranked by audit score, rating, and review velocity.
About Pipedrive
How Pipedrive works
Pipedrive is a powerful sales CRM and pipeline management software. By integrating Zendesk with Pipedrive, sales and support reps can see the bigger picture and improve their customer communication.
The Pipedrive–Zendesk integration allows reps to access Pipedrive customer information from Zendesk and vice versa, seamlessly create tickets directly from Pipedrive and open new deals from Zendesk. This eliminates the need to switch between apps, enabling faster resolutions and a more efficient sales workflow.
After installing this app, Pipedrive users can create tickets directly from deals and view the following information from Zendesk:
Ticket number, subject and status
Ticket creation date and last update time
Participants
And Zendesk users can create deals directly from support tickets and view the following information from Pipedrive:
Person name
Organization
Deal title and status
Deal value and currency
Deal creation date
Pipedrive is committed to safeguarding customer data. For more information, see our Terms of Service, Privacy Notice, and Trust Centre.
Screenshots
Category rankings
As of Sep 5, 2026- CRM and Marketing#2of 231Top 1%
- Agent Productivity#6of 404Top 2%
- AI and Bots#6of 380Top 2%
- Contact Center#6of 223Top 3%
- eComm and Payments#6of 206Top 3%
- IT and HR#6of 134Top 5%
- Knowledge and Content Management#6of 205Top 3%
- Messaging#6of 192Top 4%
- Product and Project Management#6of 196Top 4%
- Reporting and Analytics#6of 259Top 3%
- Security, Risk and Compliance#6of 97Top 7%
- Surveys and Reviews#6of 125Top 5%
- Translations#6of 68Top 9%
- Video#6of 92Top 7%
- WEM#6of 65Top 10%
- Workflows#6of 293Top 3%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Pipedrive doesn't have curated competitor matchups yet. Other tracked crm and marketing apps on Zendesk:
Where Pipedrive stands in the CRM and Marketing category
Pipedrive ranks #2 of 231 apps in the CRM and Marketing category, placing it in the top 1% of the listing.
Frequently asked questions
What is Pipedrive?
Pipedrive is an app for Zendesk. It currently holds a 1.0-star rating from 1 merchant review, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the CRM and Marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Pipedrive.
Who uses Pipedrive?
Pipedrive is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the CRM and Marketing category on Zendesk.
Where does Pipedrive rank on Zendesk?
Pipedrive currently sits at position #2 in the CRM and Marketing category on Zendesk. That places it in the top 1% of 231 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.