CloudAgent is the #24 ranked contact center app on Zendesk, with a 5.0 average rating from 1 reviews, with a free plan available, as of July 12, 2026.
CloudAgent is a Zendesk Marketplace app. With a rating of 5.0★ from 1 reviews, it currently ranks #24 in the Contact Center category.
AppRanks data: CloudAgent ranks #24 in Contact Center on Zendesk Marketplace, placing it in the top 12% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
CloudAgent is a category-leading Zendesk app with a limited review volume. It is listed in the Contact Center category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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Category rankings
As of Jul 12, 2026- Contact Center#24of 213Top 12%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
CloudAgent doesn't have curated competitor matchups yet. Other tracked contact center apps on Zendesk:
Where CloudAgent stands in the Contact Center category
CloudAgent ranks #24 of 213 apps in the Contact Center category, placing it in the top 12% of the listing.
Frequently asked questions
What is CloudAgent?
CloudAgent is an app for Zendesk. It currently holds a 5.0-star rating from 1 merchant review, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the Contact Center category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Who uses CloudAgent?
CloudAgent is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Contact Center category on Zendesk.
Where does CloudAgent rank on Zendesk?
CloudAgent currently sits at position #24 in the Contact Center category on Zendesk. That places it in the top 11% of 213 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.