3Scribe Transcriptions is the #41 ranked contact center app on Zendesk, with a 4.0 average rating from 2 reviews, with a free plan available, as of Sep 12, 2026.
3Scribe Transcriptions is a Zendesk Marketplace app by 3Scribe. With a rating of 4.0★ from 2 reviews, it currently ranks #41 in the Contact Center category.
AppRanks data: 3Scribe Transcriptions ranks #41 in Contact Center on Zendesk Marketplace, placing it in the top 19% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
3Scribe Transcriptions is a well-rated Zendesk app with a limited review volume. It is listed in the Contact Center category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by 3Scribe — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
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About 3Scribe Transcriptions
How 3Scribe Transcriptions works
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3Scribe's Zendesk integration allows you to convert your voicemail, inbound and outbound audio calls into a readable note using the world's most accurate transcription engine.
Supporting 11 different languages and dialects, you can have your calls automatically transcribed once they're completed or you can manually select which calls you'd like to process via the ticket sidebar.
Once our automated system has processed your audio file, we'll insert a note in to the ticket with your transcription, typically only a few moments after the call has completed. With a text based note, your entire team will be able to search and gain visibility on an issue.
Why not try us out for free and see how 3Scribe can:
Enable smooth handoffs between agents by letting new agents see a calls content at a glance instead of having to spend time listening to the recording.
Help turn your call centre from a 'Cost Centre' into a valuable resource. By turning audio into text you'll be able to search and analyse calls to find the best way to serve your customers.
Transcribe calls made in the following languages: English (United States), English (Great Britain), Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portugese, Spanish (United States), Spanish (Spain) & Swedish.
Control which calls get transcribed via the status panel in our ticket sidebar app. You could pick any, all or none to be automatically transcribed, letting you choose only those calls you really need.
Sign up for a free trial here.
Screenshots
Category rankings
As of Sep 12, 2026- Contact Center#41of 223Top 19%
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Track daily rank changes, category shifts, and position volatility.
Keyword rankings
3Scribe Transcriptions ranks for 1 keywords across Zendesk Marketplace. Here are the top 1:
- Rank #19
Competitors & alternatives
3Scribe Transcriptions doesn't have curated competitor matchups yet. Other tracked contact center apps on Zendesk:
Where 3Scribe Transcriptions stands in the Contact Center category
3Scribe Transcriptions ranks #41 of 223 apps in the Contact Center category, placing it in the top 19% of the listing.
Frequently asked questions
What is 3Scribe Transcriptions?
3Scribe Transcriptions is an app for Zendesk. It currently holds a 4.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Contact Center category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by 3Scribe.
Who uses 3Scribe Transcriptions?
3Scribe Transcriptions is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Contact Center category on Zendesk.
Where does 3Scribe Transcriptions rank on Zendesk?
3Scribe Transcriptions currently sits at position #41 in the Contact Center category on Zendesk. That places it in the top 18% of 223 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.