GoToAssist Remote Support for Zendesk Marketplace
GoToAssist Remote Support is the #9 ranked video app on Zendesk, with a 4.0 average rating from 224 reviews, with a free plan available, as of July 8, 2026.
GoToAssist Remote Support is a Zendesk Marketplace app. With a rating of 4.0★ from 224 reviews, it currently ranks #9 in the Video category.
AppRanks data: GoToAssist Remote Support ranks #9 in Video on Zendesk Marketplace, placing it in the top 11% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
GoToAssist Remote Support is a well-rated Zendesk app with a growing review traction. It is listed in the Video category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 224 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No declared third-party integrations on the listing — verify compatibility with your existing tools before installing
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Category rankings
As of Jul 8, 2026- Video#9of 84Top 11%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
GoToAssist Remote Supportdoesn't have curated competitor matchups yet. Other tracked video apps on Zendesk:
Where GoToAssist Remote Support stands in the Video category
GoToAssist Remote Support ranks #9 of 84 apps in the Video category, placing it in the top 11% of the listing.
Frequently asked questions
What is GoToAssist Remote Support?
GoToAssist Remote Support is an app for Zendesk. It currently holds a 4.0-star rating from 224 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the Video category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Who uses GoToAssist Remote Support?
GoToAssist Remote Support is actively installed across Zendesk stores tracked by AppRanks. Its review base of 224 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the Video category on Zendesk.
Where does GoToAssist Remote Support rank on Zendesk?
GoToAssist Remote Support currently sits at position #9 in the Video category on Zendesk. That places it in the top 11% of 84 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.