Verishow for Zendesk is the #16 ranked video app on Zendesk, with a 4.0 average rating from 13 reviews, with a free plan available, as of Sep 3, 2026.
Verishow for Zendesk is a Zendesk Marketplace app by HBR Labs. With a rating of 4.0★ from 13 reviews, it currently ranks #16 in the Video category.
AppRanks data: Verishow for Zendesk ranks #16 in Video on Zendesk Marketplace, placing it in the top 18% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Verishow for Zendesk is a well-rated Zendesk app with a limited review volume. It is listed in the Video category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 13 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by HBR Labs — established developer track record
Cons
- −Limited review base (13) — ratings can shift significantly with new feedback
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About Verishow for Zendesk
How Verishow for Zendesk works
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VeriShow enables real-time personal assistance that can lead to higher conversion and improved customer service. The integration with Zendesk allows the agent to launch a session straight from Zendesk. Session data is then reported back to Zendesk for future reference.
VeriShow allows the following flows:
Agent who speaks with a customer over the phone can start a session and invite a customer to join them to an online meeting. This is where the agent can share documents or co-browse the site together with the customer. Invitations can be sent via link, email and SMS.
The other flow allows the agent who speaks with the customer over the phone to read out a unique Assistance ID that is displayed on the company's website. When the agent enters that ID into the Assistance ID field of VeriShow in Zendesk, it connects the two parties in a session. The agent is then able to share content and co-browse.
VeriShow's Secure, Patented Co-browser features
Continue to co-browse from current session – continue to co-browse with customer from existing page, without losing previously saved data, added cart items, completed registration steps etc.
Co-browse pages that are behind login– no need to log in again if customer is already logged in, and be able to co-browse pages that are behind login.
Compatible with cookies – all cookie-based info is maintained and visible on both sides when co-browsing (e.g. adding items to shopping carts, changing language preference).
Full (optional) agent/customer control – choose view-only mode or agent control within the co-browsing session (limiting certain actions only is also supported).
Cursor and scrolling synchronization – The website’s representative and customer mouse cursors are visible and scrolling of pages is synchronized and can be done by both participants in the session.
Form completion – actively assist the customer while he or she is completing a form and even help with completion and type in forms (optional, agent view-only mode available).
Highlighting – assist the user by clicking on particular areas with the cursor highlighting feature.
Masking of sensitive fields while co-browsing – in scenarios such as payment pages, it is possible to mask inputted customer info such as credit card details.
VeriShow's Main Content Sharing
Agent to customer content sharing - share images, PDFs, Office documents in real-time with the customer.
Customer to agent content sharing - share content as above with the agent
Form completion - complete forms together with the customer in real-time
Screen Sharing - agent to customer desktop, window or application sharing in real-time.
Reporting
At the end of the session VeriShow reports the chat transcript (if took place) and session events back to Zendesk for future reference. These include for example the app name that was used, content file name that was shared or URL that was visited in the co-browser.
Screenshots
Category rankings
As of Sep 4, 2026- Video#16of 90Top 18%
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Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Verishow for Zendesk doesn't have curated competitor matchups yet. Other tracked video apps on Zendesk:
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Where Verishow for Zendesk stands in the Video category
Verishow for Zendesk ranks #16 of 90 apps in the Video category, placing it in the top 18% of the listing.
Frequently asked questions
What is Verishow for Zendesk?
Verishow for Zendesk is an app for Zendesk. It currently holds a 4.0-star rating from 13 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Video category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by HBR Labs.
Who uses Verishow for Zendesk?
Verishow for Zendesk is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Video category on Zendesk.
Where does Verishow for Zendesk rank on Zendesk?
Verishow for Zendesk currently sits at position #16 in the Video category on Zendesk. That places it in the top 18% of 90 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.