Azure DevOps Integration for Zendesk Marketplace
Azure DevOps Integration is the #11 ranked agent productivity app on Zendesk, with a 5.0 average rating from 34 reviews, with a free plan available, as of Sep 7, 2026.
Azure DevOps Integration is a Zendesk Marketplace app by DevOps Integration. With a rating of 5.0★ from 34 reviews, it currently ranks #11 in the Agent Productivity category.
AppRanks data: Azure DevOps Integration ranks #11 in Agent Productivity on Zendesk Marketplace, placing it in the top 3% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Azure DevOps Integration is a category-leading Zendesk app with a limited review volume. It is listed in the Agent Productivity category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 34 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by DevOps Integration — established developer track record
Cons
- −Limited review base (34) — ratings can shift significantly with new feedback
Looking to switch from Azure DevOps Integration?
See Azure DevOps Integration's alternatives ranked by audit score, rating, and review velocity.
About Azure DevOps Integration
How Azure DevOps Integration works
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Azure DevOps integration app is an easy to use integration between Zendesk and Azure DevOps. Support agents can easily create new Azure DevOps work items and get in touch with developers in one place.
They can use this app search and link existing work items and notify Azure DevOps work items. Using this app, you can collaborate with your support team and developers in one place.
Zendesk - Azure DevOps integration app allows the agents to create Azure DevOps work items from Zendesk ticket easily.
Zendesk - Azure DevOps app also allows syncing of comments and status from Azure DevOps to Zendesk and Zendesk to Azure DevOps. The app integration syncing of comments from Zendesk to Azure DevOps and Azure DevOps to Zendesk will help you alot in increasing the productivity of your team. .
Zendesk - Azure DevOps integration app comes with a huge number of Premium features.
The Zendesk Azure DevOps Integration app is totally flexible to meet your needs. If you have any customization requirements. Please contact at support with your requirements and they will help you to meet your requirements! We bring Zendesk - Azure DevOps integration app closer to your business model requirements!
The Zendesk - Azure DevOps app provides huge number of features in the app like Create New Work Item, Link Existing Work Item, Notify linked work items, View History of Work Item, Search Work Item, Customize the view, Configure App and much more.
Create New Work Item:
The Create Work Item: lets the Zendesk user create a new work item # in Azure DevOps platform. The Support agent can select different fields like Project, Work Item Type (like Bug, Feature, Epic,Task, Product Backlog, Issue or any other Custom Work Item), Area, Iteration, Custom Fields, Upload Fields. Based on Zendesk user inputs and selections in the Create new Work Item form, the work item will be created instantly in the Azure DevOps and then display the corresponding information details will be displayed in the Azure DevOps integration app.
-Link Existing Work Item:
The Link button in the Zendesk-Azure DevOps app allows the support agent to link an existing Azure DevOps Workitem # to the current Zendesk ticket. Zendesk - Azure DevOps app allows the user to create or link multiple work items to one Zendesk ticket.
-Notify linked Work Items:
Notify button in Zendesk - Azure DevOps app allows the support agent to notify all or particular Azure DevOps work items. The linked ticket information will be displayed in the comment in the Azure DevOps Work Item. The support agent can also send the files from Zendesk to Azure Devops while notifying.
-Work Item History:
In the Zendesk - Azure DevOps app Work Item history modal shows the details of work item history including the comments and few other details history of the linked work item.
-Configure App:
In the Zendesk-Azure DevOps configure app modal will allow you to map certain fields from Zendesk to Azure DevOps and Azure DevOps to Zendesk.
Search Work Item
The Search button allows the Zendesk agents to search existing work items. . They can link existing work items to any Zendesk tickets. They can also send the notifications to work items without linking to the current ticket. They can search the work items based on a couple of parameters directly from Azure DevOps.
Syncing of Comments and Status:
In the Zendesk-Azure DevOps Integration app Syncing lets you enable the syncing of comments,status,attachments from Azure DevOps to Zendesk and syncing of comments from Zendesk to Azure DevOps instantly.
The Zendesk - Azure DevOps Integration app is limited to One Project and upto 20 work items per month in free version.
Privacy Policy:
Your data privacy is important to us. Please review our Privacy Policy at https://devopsintegration.io/privacy.
For more information, please visit our website at https://devopsintegration.io/azure-devops-integration
Screenshots
Category rankings
As of Sep 8, 2026- Agent Productivity#11of 404Top 3%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Azure DevOps Integration doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Zendesk:
Where Azure DevOps Integration stands in the Agent Productivity category
Azure DevOps Integration ranks #11 of 404 apps in the Agent Productivity category, placing it in the top 3% of the listing.
Frequently asked questions
What is Azure DevOps Integration?
Azure DevOps Integration is an app for Zendesk. It currently holds a 5.0-star rating from 34 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by DevOps Integration.
Who uses Azure DevOps Integration?
Azure DevOps Integration is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Zendesk.
Where does Azure DevOps Integration rank on Zendesk?
Azure DevOps Integration currently sits at position #11 in the Agent Productivity category on Zendesk. That places it in the top 3% of 404 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.