- Category rank
- #73 in Agent Productivity
- Listing audit
- 63/100
Reply-To Email Selector is a Zendesk Marketplace app by OAPPS. With a rating of 5.0★ from 2 reviews, it currently ranks #73 in the Agent Productivity category.
Reply-To Email Selector is the #73 ranked Agent Productivity app on Zendesk, with a 5.0 average rating from 2 reviews, as a paid app, as of Nov 9, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 9, 2026
Reply-To Email Selector ranks #73 of 444 in Agent Productivity on Zendesk. It holds a 5.0★ average from 2 reviews on Zendesk. There is no free plan — compare the paid plans below before installing.
Pros
- No standout positives in the measured data.
Cons
- −Only 2 reviews — the average can still move with a few new ratings
- −No free plan ($9.00 per month) — evaluation needs a paid plan or a trial
About Reply-To Email Selector
How Reply-To Email Selector works
Show full descriptionShow less
Do you have multiple support email addresses configured in Zendesk — for example, separate emails for B2C, B2B, Partners, or Finance, across multiple brands?
With this app, agents can easily choose the most appropriate reply-to email address for each ticket comment. In addition, admins can define rules that automatically map Zendesk groups to support email addresses. For example, the Finance team will always reply from finance@yourbrand, while the Support team will initiate tickets from support@yourbrand.
Main features
Select from all configured support email addresses, conveniently grouped by brand, directly in the ticket sidebar
Automatically select the correct reply-to email based on the ticket’s recipient group
Set the reply-to email for new tickets based on the agent’s default group
Simple configuration directly within Zendesk ticket sidebar app
About OAPPS LLC
OAPPS has been a Zendesk partner since 2015, specializing in:
- Building apps for Zendesk
- Implementing Zendesk solutions
- Data migration projects for Zendesk customers
Learn more about our work at OAPPS.io.
Support
