Reply-To Email Selector is the #72 ranked agent productivity app on Zendesk, with a 5.0 average rating from 2 reviews, priced $9.00 per month, as of Sep 12, 2026.
Reply-To Email Selector is a Zendesk Marketplace app by OAPPS. With a rating of 5.0★ from 2 reviews, it currently ranks #72 in the Agent Productivity category.
AppRanks data: Reply-To Email Selector ranks #72 in Agent Productivity on Zendesk Marketplace, placing it in the top 18% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Reply-To Email Selector is a category-leading Zendesk app with a limited review volume. It is listed in the Agent Productivity category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by OAPPS — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
- −Paid-only pricing ($9.00 per month) — evaluation requires committing payment details
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About Reply-To Email Selector
How Reply-To Email Selector works
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Do you have multiple support email addresses configured in Zendesk — for example, separate emails for B2C, B2B, Partners, or Finance, across multiple brands?
With this app, agents can easily choose the most appropriate reply-to email address for each ticket comment. In addition, admins can define rules that automatically map Zendesk groups to support email addresses. For example, the Finance team will always reply from finance@yourbrand, while the Support team will initiate tickets from support@yourbrand.
Main features
Select from all configured support email addresses, conveniently grouped by brand, directly in the ticket sidebar
Automatically select the correct reply-to email based on the ticket’s recipient group
Set the reply-to email for new tickets based on the agent’s default group
Simple configuration directly within Zendesk ticket sidebar app
About OAPPS LLC
OAPPS has been a Zendesk partner since 2015, specializing in:
- Building apps for Zendesk
- Implementing Zendesk solutions
- Data migration projects for Zendesk customers
Learn more about our work at OAPPS.io.
Support
For annual payment options or if you do not have a credit card, contact us via our help center.
💬 Contact us if you need help.
🐞 Report bugs or request features in our Help Center.
Data Handling & Privacy
The app does not collect, store, or transmit any personal or customer data.
Privacy policy
Screenshots
Category rankings
As of Sep 12, 2026- Agent Productivity#72of 404Top 18%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Reply-To Email Selector doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Zendesk:
Where Reply-To Email Selector stands in the Agent Productivity category
Reply-To Email Selector ranks #72 of 404 apps in the Agent Productivity category, placing it in the top 18% of the listing.
Frequently asked questions
What is Reply-To Email Selector?
Reply-To Email Selector is an app for Zendesk. It currently holds a 5.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by OAPPS.
Is Reply-To Email Selector free?
Reply-To Email Selector does not offer a permanent free plan on Zendesk. Pricing starts at $9.00 per month. Trial availability and exact billing terms are mirrored from the live Zendesk listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Reply-To Email Selector?
Reply-To Email Selector is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Zendesk.
Where does Reply-To Email Selector rank on Zendesk?
Reply-To Email Selector currently sits at position #72 in the Agent Productivity category on Zendesk. That places it in the top 18% of 404 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.