- Category rank
- #32 in IT and HR
- Listing audit
- 66/100
GitLab by Git-Zen is a Zendesk Marketplace app by Git-Zen. With a rating of 5.0★ from 1 reviews, it currently ranks #32 in the IT and HR category.
GitLab by Git-Zen is the #32 ranked IT and HR app on Zendesk, with a 5.0 average rating from 1 review, as of Nov 9, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 9, 2026
GitLab by Git-Zen ranks #32 of 150 in IT and HR on Zendesk. It holds a 5.0★ average from 1 review on Zendesk.
Pros
- No standout positives in the measured data.
Cons
- −Only 1 review — the average can still move with a few new ratings
About GitLab by Git-Zen
How GitLab by Git-Zen works
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GitLab by Git-Zen
When a customer-reported bug lands in Zendesk, your GitLab team should be able to act on it immediately, and your support team should see every update without leaving Zendesk.
Git-Zen connects both tools so the handoff is automatic, in both directions.
How It Works
From a Zendesk ticket, agents can:
* Create a new GitLab issue in one click, with labels, milestones, assignees, and your existing issue templates
* Link an existing GitLab issue to the ticket
* See issue updates, commits, and comments appear automatically in the ticket timeline
From GitLab, developers can:
* Reference a Zendesk ticket number in a commit message. The commit and affected files appear in the ticket automatically
* Leave issue comments that flow into Zendesk as public or private notes
No GitLab account needed for support agents. No Zendesk access needed for developers.
Key Features
Create GitLab issues from Zendesk: File bugs and feature requests with labels, assignees, milestones, and weight set at creation time
