Show Related Tickets is the #4 ranked it and hr app on Zendesk, with a 3.0 average rating from 1,547 reviews, with a free plan available, as of Sep 3, 2026.
Show Related Tickets is a Zendesk Marketplace app by Zendesk. With a rating of 3.0★ from 1,547 reviews, it currently ranks #4 in the IT and HR category.
AppRanks data: Show Related Tickets ranks #4 in IT and HR on Zendesk Marketplace, placing it in the top 3% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Show Related Tickets is a mixed-rating Zendesk app with an established review history. It is listed in the IT and HR category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1,547 reviews show steady adoption but the app hasn't crossed the heavy-volume bar yet. Review accumulation at this stage tends to come from segment-specific use cases rather than universal adoption, so fit-to-stack matters more than category-leader brand recognition. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +1,547 reviews provide statistical reliability for the rating average
- +Free tier available — no card required to evaluate
- +Published by Zendesk — established developer track record
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
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About Show Related Tickets
How Show Related Tickets works
The Show Related Tickets app analyzes your ticket subject, searches against all other tickets, and returns any tickets with matching terms.
The app enables your agents to quickly recognize and identify multiple incidents of the same issue. Then, agents can link all incident tickets to a problem ticket. A resolution to the problem ticket will be applied to all incident tickets, enabling your agents to tackle and resolve issues more efficiently and in a more organized manner.
To leave feedback, make feature requests.
By enabling this app, You agree to the Built by Zendesk Terms of Use.
Screenshots
Category rankings
As of Sep 4, 2026- IT and HR#4of 134Top 3%
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Competitors & alternatives
Show Related Tickets doesn't have curated competitor matchups yet. Other tracked it and hr apps on Zendesk:
Where Show Related Tickets stands in the IT and HR category
Show Related Tickets ranks #4 of 134 apps in the IT and HR category, placing it in the top 3% of the listing.
Frequently asked questions
What is Show Related Tickets?
Show Related Tickets is an app for Zendesk. It currently holds a 3.0-star rating from 1,547 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the IT and HR category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zendesk.
Is Show Related Tickets free?
Show Related Tickets offers a free plan that merchants can install on Zendesk without entering payment details. Pricing details on this page are mirrored from the live Zendesk listing and refresh on each scrape cycle.
Who uses Show Related Tickets?
Show Related Tickets is actively installed across Zendesk stores tracked by AppRanks. Its review base of 1,547 signals a mature user community spanning small, mid-market, and enterprise merchants. It is part of the IT and HR category on Zendesk.
Where does Show Related Tickets rank on Zendesk?
Show Related Tickets currently sits at position #4 in the IT and HR category on Zendesk. That places it in the top 3% of 134 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.