- Category rank
- #4 in IT and HR
- Price
- Free plan
- Listing audit
- 54/100
Show Related Tickets is a Zendesk Marketplace app by Zendesk. With a rating of 3.0★ from 1,547 reviews, it currently ranks #4 in the IT and HR category.
Show Related Tickets is the #4 ranked IT and HR app on Zendesk, with a 3.0 average rating from 1,547 reviews, free to use, as of Oct 20, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 20, 2026
Show Related Tickets ranks #4 of 144 in IT and HR on Zendesk. It holds a 3.0★ average from 1,547 reviews on Zendesk. It is free to use.
Pros
- +Free plan available — no paid subscription needed to start
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
About Show Related Tickets
How Show Related Tickets works
The Show Related Tickets app analyzes your ticket subject, searches against all other tickets, and returns any tickets with matching terms.
The app enables your agents to quickly recognize and identify multiple incidents of the same issue. Then, agents can link all incident tickets to a problem ticket. A resolution to the problem ticket will be applied to all incident tickets, enabling your agents to tackle and resolve issues more efficiently and in a more organized manner.
To leave feedback, make feature requests.
By enabling this app, You agree to the Built by Zendesk Terms of Use.
Screenshots
Standardized capabilities
AppRanks hasn't mapped this app to standardized capabilities yet. The developer's own feature list is shown above.
