- Category rank
- #12 in IT and HR
- Listing audit
- 59/100
EZO EAM is a Zendesk Marketplace app by EZO. With a rating of 4.0★ from 41 reviews, it currently ranks #12 in the IT and HR category.
EZO EAM is the #12 ranked IT and HR app on Zendesk, with a 4.0 average rating from 41 reviews, free to install, with charges billed separately, as of Oct 29, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 29, 2026
EZO EAM ranks #12 of 144 in IT and HR on Zendesk. It holds a 4.0★ average from 41 reviews on Zendesk. It is free to install, with charges billed separately — check the plans below.
Pros
- No standout positives in the measured data.
Cons
- −Only 41 reviews — the average can still move with a few new ratings
About EZO EAM
How EZO EAM works
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EZO EAM from EZO is an asset lifecycle management solution that gives you complete visibility into your asset and inventory landscape, with built-in support for purchasing, reservations, assignment, auditing, and maintenance. See our quick demo.
Our Zendesk integration delivers a best-in-class service management experience and boosts agent efficiency by consolidating your assets and service desk tickets in a single space. Automate incident management, troubleshoot faster, gain actionable insights, and improve reliability with EZO's alerts in Zendesk. Check out our videos on Service Desk alerts and reports.
The two systems work together seamlessly, giving agents a new level of control and context when working on incidents. Access all your assets from EZO and link them with individuals and tickets in Zendesk.
Our integration with Zendesk enables you to:
Search for assets, view asset information, and trigger tickets based on events such as overdue items and upcoming services in Zendesk
Create Zendesk tickets straight from the asset details page in EZO
Flag and quickly identify assets for maintenance, track an asset's incident history, and identify and replace malfunctioning devices to proactively reduce ticket volume
Some common use cases include:
An employee requests repairs for a broken laptop and reserves a loaner during the service. EZO manages the asset details while Zendesk manages the ticket workflow. Alerts are generated at the expected date of service completion for outstanding tickets and overdue reservations.
