Formcrafts is the #1 ranked it and hr app on Zendesk, with a 5.0 average rating from 21 reviews, with a free plan available, as of July 8, 2026.
Formcrafts is a Zendesk Marketplace app by Formcrafts. With a rating of 5.0★ from 21 reviews, it currently ranks #1 in the IT and HR category.
AppRanks data: Formcrafts ranks #1 in IT and HR on Zendesk Marketplace, placing it in the top 1% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Formcrafts is a category-leading Zendesk app with a limited review volume. It is listed in the IT and HR category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 21 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
Cons
- −Limited review base (21) — ratings can shift significantly with new feedback
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Category rankings
As of Jul 8, 2026- IT and HR#1of 116Top 1%
- Surveys and Reviews#6of 121Top 5%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Formcraftsdoesn't have curated competitor matchups yet. Other tracked it and hr apps on Zendesk:
Where Formcrafts stands in the IT and HR category
Formcrafts ranks #1 of 116 apps in the IT and HR category, placing it in the top 1% of the listing.
Frequently asked questions
What is Formcrafts?
Formcrafts is an app for Zendesk. It currently holds a 5.0-star rating from 21 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the IT and HR category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Formcrafts.
Who uses Formcrafts?
Formcrafts is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the IT and HR category on Zendesk.
Where does Formcrafts rank on Zendesk?
Formcrafts currently sits at position #1 in the IT and HR category on Zendesk. That places it in the top 1% of 116 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.