Sprout Social is the #2 ranked crm and marketing app on Zendesk, with a free plan available, as of Sep 11, 2026.
Sprout Social is a Zendesk Marketplace app by Sprout Social.
AppRanks data: Sprout Social ranks #2 in CRM and Marketing on Zendesk Marketplace, placing it in the top 1% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Sprout Social is a newly-listed Zendesk app with a limited review volume. It is listed in the CRM and Marketing category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Sprout Social?
See Sprout Social's alternatives ranked by audit score, rating, and review velocity.
About Sprout Social
How Sprout Social works
Sprout Social’s powerful, all-in-one social media management platform unlocks the full potential of social to transform not just your marketing strategy—but every area of your organization.
By connecting Zendesk to your Sprout account, support agents who work exclusively in Zendesk and team members who actively work within Sprout are able to use internal communication to resolve issues.
Your social team can use the Sprout Social integration to:
Create and link social profiles to a Zendesk User
Edit linked Zendesk Users from Sprout
View, edit, and update tickets associated with the linked Zendesk User from Sprout Social
Create a support ticket from a customer message viewed in Sprout
Post comments on tickets between Sprout and Zendesk
Resolve tickets while maintaining parity between systems
Your social team is great at social media engagement. Your support team is great at solving problems. With Sprout Social's Zendesk integration, both teams can focus on what they do best and provide a seamless customer experience without disconnected communication or workflow.
To learn how Sprout Social collects, uses, and protects your data, please review https://sproutsocial.com/legal/privacy-policy/.
Screenshots
Category rankings
As of Sep 11, 2026- CRM and Marketing#2of 231Top 1%
- Reporting and Analytics#4of 259Top 2%
- Agent Productivity#7of 404Top 2%
- AI and Bots#7of 385Top 2%
- Contact Center#7of 223Top 4%
- eComm and Payments#7of 207Top 4%
- IT and HR#7of 135Top 6%
- Knowledge and Content Management#7of 205Top 4%
- Product and Project Management#7of 196Top 4%
- Security, Risk and Compliance#7of 97Top 8%
- Surveys and Reviews#7of 125Top 6%
- Translations#7of 68Top 11%
- Video#7of 92Top 8%
- WEM#7of 66Top 11%
- Workflows#7of 294Top 3%
- Messaging#89of 193Top 47%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Sprout Social doesn't have curated competitor matchups yet. Other tracked crm and marketing apps on Zendesk:
Where Sprout Social stands in the CRM and Marketing category
Sprout Social ranks #2 of 231 apps in the CRM and Marketing category, placing it in the top 1% of the listing.
Frequently asked questions
What is Sprout Social?
Sprout Social is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the CRM and Marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Sprout Social.
Who uses Sprout Social?
Sprout Social is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the CRM and Marketing category on Zendesk.
Where does Sprout Social rank on Zendesk?
Sprout Social currently sits at position #2 in the CRM and Marketing category on Zendesk. That places it in the top 1% of 231 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.