Softphone.Pro for Zendesk Marketplace
Softphone.Pro is the #58 ranked crm and marketing app on Zendesk, with a 4.0 average rating from 2 reviews, with a free plan available, as of Sep 10, 2026.
Softphone.Pro is a Zendesk Marketplace app by Nikolay Surdo. With a rating of 4.0★ from 2 reviews, it currently ranks #58 in the CRM and Marketing category.
AppRanks data: Softphone.Pro ranks #58 in CRM and Marketing on Zendesk Marketplace, placing it in the top 26% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Softphone.Pro is a well-rated Zendesk app with a limited review volume. It is listed in the CRM and Marketing category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Nikolay Surdo — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
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See Softphone.Pro's alternatives ranked by audit score, rating, and review velocity.
About Softphone.Pro
How Softphone.Pro works
Softphone.Pro is the advanced VoIP\SIP softphone compatible with any VoIP provider, cloud\hosted PBX, Asterisk, FreePBX, FreeSwitch. Best for call center agents, sales pros and support teams. Powered up with configuration provisioning, online reporting, call and screen recording.
Softphone.Pro integration for Zendesk features:
Instant click-to-call
Screen pop-up for incoming call
Softphone.Pro integration for Zendesk neither stores nor shares your Zendesk data. Please see privacy policy page for detailed information: https://softphone.pro/en/privacy
Screenshots
Category rankings
As of Sep 10, 2026- CRM and Marketing#58of 231Top 26%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Softphone.Pro doesn't have curated competitor matchups yet. Other tracked crm and marketing apps on Zendesk:
Where Softphone.Pro stands in the CRM and Marketing category
Softphone.Pro ranks #58 of 231 apps in the CRM and Marketing category, placing it in the top 26% of the listing.
Frequently asked questions
What is Softphone.Pro?
Softphone.Pro is an app for Zendesk. It currently holds a 4.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the CRM and Marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Nikolay Surdo.
Who uses Softphone.Pro?
Softphone.Pro is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the CRM and Marketing category on Zendesk.
Where does Softphone.Pro rank on Zendesk?
Softphone.Pro currently sits at position #58 in the CRM and Marketing category on Zendesk. That places it in the top 25% of 231 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.