Related Tickets by Custom Field is the #51 ranked agent productivity app on Zendesk, with a 4.0 average rating from 13 reviews, with a free plan available, as of Sep 12, 2026.
Related Tickets by Custom Field is a Zendesk Marketplace app by Alex Rojo. With a rating of 4.0★ from 13 reviews, it currently ranks #51 in the Agent Productivity category.
AppRanks data: Related Tickets by Custom Field ranks #51 in Agent Productivity on Zendesk Marketplace, placing it in the top 13% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Related Tickets by Custom Field is a well-rated Zendesk app with a limited review volume. It is listed in the Agent Productivity category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 13 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Alex Rojo — established developer track record
Cons
- −Limited review base (13) — ratings can shift significantly with new feedback
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About Related Tickets by Custom Field
How Related Tickets by Custom Field works
A Zendesk app that shows a list of tickets that have the same Custom Field(s) value(s) as the current ticket being viewed. Custom Field(s) to be used are configuration parameters of the app.
Screenshots
Category rankings
As of Sep 13, 2026- Agent Productivity#51of 405Top 13%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Related Tickets by Custom Field doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Zendesk:
Frequently asked questions
What is Related Tickets by Custom Field?
Related Tickets by Custom Field is an app for Zendesk. It currently holds a 4.0-star rating from 13 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Alex Rojo.
Is Related Tickets by Custom Field free?
Related Tickets by Custom Field offers a free plan that merchants can install on Zendesk without entering payment details. Pricing details on this page are mirrored from the live Zendesk listing and refresh on each scrape cycle.
Who uses Related Tickets by Custom Field?
Related Tickets by Custom Field is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Zendesk.
Where does Related Tickets by Custom Field rank on Zendesk?
Related Tickets by Custom Field currently sits at position #51 in the Agent Productivity category on Zendesk. That places it in the top 13% of 405 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.