- Category rank
- #120 in Agent Productivity
- Listing audit
- 59/100
Broadcast is a Zendesk Marketplace app by SweetHawk. With a rating of 5.0★ from 1 reviews, it currently ranks #120 in the Agent Productivity category.
Broadcast is the #120 ranked Agent Productivity app on Zendesk, with a 5.0 average rating from 1 review, as of Nov 12, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 12, 2026
Broadcast ranks #120 of 444 in Agent Productivity on Zendesk. It holds a 5.0★ average from 1 review on Zendesk.
Pros
- No standout positives in the measured data.
Cons
- −Only 1 review — the average can still move with a few new ratings
About Broadcast
How Broadcast works
Show full descriptionShow less
Communicate instantly with Broadcast for Zendesk
Keep your entire support team in sync - instantly!
SweetHawk’s Broadcast app lets you send messages or alerts directly to Zendesk agents right inside Zendesk. Whether you need to announce urgent updates, share important reminders, policy changes, or alert agents about system outages, Broadcast ensures the right people get the message, at the right time.
Designed for clarity and speed, to ensure your team never misses critical information while working on tickets.
Track message engagement in real time to know who’s up to date and who still needs to see your announcement.
Features
Instant in-Zendesk notifications – send announcements that appear directly inside the Zendesk interface.
Set priority for each message - Higher priority announcements popup instantly, while lower priority broadcasts appear in the top bar feed.
Targeted or global messages – broadcast to specific agents or your entire team.
Track engagement – see who’s viewed or acknowledged each broadcast message.
Bundle pricing
When you're ready to fully implement processes and workflow automation across your business, you can get all SweetHawk apps bundled in the SweetHawk Suite app. Check out our pricing calculator and see the how much value you can unlock with the Suite.
