Hide User Fields is the #143 ranked agent productivity app on Zendesk, with a 3.0 average rating from 2 reviews, with a free plan available, as of Sep 10, 2026.
Hide User Fields is a Zendesk Marketplace app by SEIF. With a rating of 3.0★ from 2 reviews, it currently ranks #143 in the Agent Productivity category.
AppRanks data: Hide User Fields ranks #143 in Agent Productivity on Zendesk Marketplace, placing it in the top 36% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Hide User Fields is a mixed-rating Zendesk app with a limited review volume. It is listed in the Agent Productivity category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by SEIF — established developer track record
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
- −Limited review base (2) — ratings can shift significantly with new feedback
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About Hide User Fields
How Hide User Fields works
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Simplify your Zendesk user profiles and help agents focus on what really matters.
This app allows you to hide specific user fields from the agent interface, helping reduce visual clutter and streamline workflows. Whether you're managing dozens or thousands of users, this tool gives you full control over which user fields are visible, so agents see only the most relevant information.
With a user-friendly configuration panel, you can easily choose which fields to hide—no coding required. Hide sensitive or unnecessary data to maintain a clean interface, enhance productivity, and ensure that your support team works more efficiently.
Key benefits:
- Improve agent focus by removing visual noise
- Customize the user profile view to fit your team’s needs
- Hide irrelevant or sensitive user fields with just a few clicks
- Reduce onboarding time by simplifying the interface
- Works out of the box with a simple and intuitive setup
This app is ideal for support teams of any size looking to tailor their Zendesk environment and optimize day-to-day operations.
Data and privacy
This app runs entirely within the Zendesk App Framework (ZAF) in your agents' browser. Customer data (tickets, users, organizations, and related fields) is only accessed through Zendesk's official APIs via ZAF, in the context of the logged-in agent. We do not store, transmit, or process your data on our own servers. Data is not shared with third parties and is not used for any purpose other than powering the app's features inside your Zendesk instance. Access to data is limited to what the installed app is allowed to do in your Zendesk account. For more details, see our Legal & Data Protection Notice.
Screenshots
Category rankings
As of Sep 11, 2026- Agent Productivity#143of 404Top 36%
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Competitors & alternatives
Hide User Fields doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Zendesk:
Where Hide User Fields stands in the Agent Productivity category
Hide User Fields ranks #143 of 404 apps in the Agent Productivity category, placing it in the top 36% of the listing.
Frequently asked questions
What is Hide User Fields?
Hide User Fields is an app for Zendesk. It currently holds a 3.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by SEIF.
Is Hide User Fields free?
Hide User Fields offers a free plan that merchants can install on Zendesk without entering payment details. Pricing details on this page are mirrored from the live Zendesk listing and refresh on each scrape cycle.
Who uses Hide User Fields?
Hide User Fields is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Zendesk.
Where does Hide User Fields rank on Zendesk?
Hide User Fields currently sits at position #143 in the Agent Productivity category on Zendesk. That places it in the top 35% of 404 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.