
Quivr is the #52 ranked ai and bots app on Zendesk, with a 5.0 average rating from 2 reviews, with a free plan available, as of Sep 11, 2026.
Quivr is a Zendesk Marketplace app by quivr. With a rating of 5.0★ from 2 reviews, it currently ranks #52 in the AI and Bots category.
AppRanks data: Quivr ranks #52 in AI and Bots on Zendesk Marketplace, placing it in the top 14% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Quivr is a category-leading Zendesk app with a limited review volume. It is listed in the AI and Bots category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by quivr — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
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About Quivr
How Quivr works
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Quivr
Quivr is an AI-powered tool that automates customer ticket replies, directly inside your ticketing system. It helps support teams save time, improve CSAT, and scale their operations.
Quivr for Zendesk
Quivr integrates into your Zendesk workflow and offers powerful features to assist your agents:
🚀 Automatic Replies: Quivr can auto-send responses when confidence is high and conditions are met.
✨ Reply Drafts: Quivr suggests high-quality responses based on the full ticket context, ready for agent review and editing.
✍️ Draft Assistant: Summarize, translate, correct, or rephrase any draft in one click.
🔍 Deep Context Awareness: Understands ticket history, customer messages, metadata, and even connects to your internal tools.
🏆 Productivity Boost: Speeds up response time and reduces cognitive load.
🔄 Fully Integrated: Use Quivr directly within Zendesk, no tab switching.
Note: Requires an active Quivr account.
Data & Privacy
Data Accessed: Quivr accesses ticket data including ticket content, conversation history, customer messages, and ticket metadata (such as tags, status, and custom fields) from your Zendesk account.
Data Used: This data is processed by Quivr's AI to generate relevant reply suggestions, automate responses, and assist agents with draft editing features.
Data Stored: Quivr stores ticket interactions and generated responses to improve service quality and enable features like auto-replies. Data is retained in accordance with our data retention policies.
Purpose: All data processing is solely for the purpose of providing AI-powered ticket response automation and agent assistance within your Zendesk workflow.
Compliance: Quivr is SOC 2 and GDPR compliant.
Screenshots



Category rankings
As of Sep 12, 2026- AI and Bots#52of 385Top 14%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Quivr doesn't have curated competitor matchups yet. Other tracked ai and bots apps on Zendesk:
Where Quivr stands in the AI and Bots category
Quivr ranks #52 of 385 apps in the AI and Bots category, placing it in the top 14% of the listing.
Frequently asked questions
What is Quivr?
Quivr is an app for Zendesk. It currently holds a 5.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the AI and Bots category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by quivr.
Who uses Quivr?
Quivr is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the AI and Bots category on Zendesk.
Where does Quivr rank on Zendesk?
Quivr currently sits at position #52 in the AI and Bots category on Zendesk. That places it in the top 14% of 385 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.