- Category rank
- #2 in AI and Bots
- Listing audit
- 59/100
Rippit is a Zendesk Marketplace app by Rippit. With a rating of 5.0★ from 69 reviews, it currently ranks #2 in the AI and Bots category.
Rippit is the #2 ranked AI and Bots app on Zendesk, with a 5.0 average rating from 69 reviews, free to install, with charges billed separately, as of Nov 13, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 13, 2026
Rippit is a category-leading AI and Bots app on Zendesk, ranked #2 of 413 in the category. It holds a 5.0★ average from 69 reviews on Zendesk. It is free to install, with charges billed separately — check the plans below.
Pros
- +#2 of 413 in AI and Bots
- +5.0★ average across 69 reviews
Cons
- −Only 69 reviews — the average can still move with a few new ratings
About Rippit
How Rippit works
Show full descriptionShow less
Rippit integrates with Zendesk to pull in all of your tickets and analyze 100%, not a sample or summary. Ask questions in plain English and Rippit reads every relevant ticket to answer them, with the customer's own words as evidence.
"Why did CSAT drop on email tickets last week?"
"What percentage of our tickets are avoidable, and what's causing them?"
"Which accounts are showing frustration or comparing us to competitors?"
Rippit also deploys AI agents on your ticket data. Describe a complex task in plain English and the agent runs it autonomously, on an ongoing basis: flagging churn risk before renewal, tagging every ticket against your taxonomy, tracking the product gaps driving preventable volume and reporting on them weekly.
Key Features
One-click Zendesk integration
Generous free tier, no credit card required to try
Every ticket analyzed in full, 100% of your data
Ask any question in plain English and get answers backed by verbatim quotes
Deploy AI agents in plain English to do complex, long-running autonomous tasks on your tickets
Themes, root causes, and churn signals surfaced automatically as new tickets come in
Combine Zendesk tickets with your other conversation sources for a complete view
