Kaizo is the #1 ranked wem app on Zendesk, with a 5.0 average rating from 104 reviews, with a free plan available, as of Sep 3, 2026.
Kaizo is a Zendesk Marketplace app by Kaizo. With a rating of 5.0★ from 104 reviews, it currently ranks #1 in the WEM category.
AppRanks data: Kaizo ranks #1 in WEM on Zendesk Marketplace, placing it in the top 2% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Kaizo is a category-leading Zendesk app with a growing review traction. It is listed in the WEM category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 104 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
Cons
- −No declared third-party integrations on the listing — verify compatibility with your existing tools before installing
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About Kaizo
How Kaizo works
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Kaizo is an AI powerhouse for scaling support management teams looking to supercharge their Quality Assurance (QA), streamline workflows, and deliver outstanding support.
AI-driven quality management and gamification will reinvent customer support as we know it today and we are the ones driving that train, trusted by hundreds of customer support teams globally!
Why do quality management with Kaizo?
AI-powered Quality Assurance (QA): leverage Auto Quality Assurance, AI-driven conversation reviews, sentiment-based ticket sorting, instant issue detection, GPT-generated conversation summaries, and ticket filtering to reach 100% Quality Assurance coverage.
Performance Insights: effortlessly spot issues with performance drill-ins, identify underperformers for coaching, swiftly generate accurate reports to compare team and individual outcomes. Spend less time on generating reports, and more time working with your team on resolving issues.
Performance Coaching: pinpoint root causes of negative results, create data-driven improvement roadmaps, and establish a continuous feedback loop with AI to enhance team performance, and turn customer support into a customer happiness center.
Gamified Engagement: keep agents engaged and reduce turnover rates by motivating your teams with AI-generated goals and celebrating successes with gamified rewards.
🚀 Want to know more about the special things Kaizo built for Zendesk users? Visit this page.
We take security seriously:
You can feel safe with us — we don’t store your customers’ Personal Identifiable Information (PII).
No setup required — Kaizo is an out-of-the-box solution with a 2-min install & full Zendesk integration.
Screenshots
Category rankings
As of Sep 4, 2026- WEM#1of 65Top 2%
- AI and Bots#3of 377Top 1%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Kaizo ranks for 3 keywords across Zendesk Marketplace. Here are the top 3:
- Rank #6
- Rank #6
- Rank #6
Competitors & alternatives
Kaizo doesn't have curated competitor matchups yet. Other tracked wem apps on Zendesk:
Where Kaizo stands in the WEM category
Kaizo ranks #1 of 65 apps in the WEM category, placing it in the top 2% of the listing.
Frequently asked questions
What is Kaizo?
Kaizo is an app for Zendesk. It currently holds a 5.0-star rating from 104 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the WEM category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Kaizo.
Where does Kaizo rank on Zendesk?
Kaizo currently sits at position #1 in the WEM category on Zendesk. That places it in the top 2% of 65 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.