Remind Me is the #47 ranked agent productivity app on Zendesk, with a 4.0 average rating from 8 reviews, with a free plan available, as of Sep 3, 2026.
Remind Me is a Zendesk Marketplace app by Kundan Karna. With a rating of 4.0★ from 8 reviews, it currently ranks #47 in the Agent Productivity category.
AppRanks data: Remind Me ranks #47 in Agent Productivity on Zendesk Marketplace, placing it in the top 12% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Remind Me is a well-rated Zendesk app with a limited review volume. It is listed in the Agent Productivity category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 8 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Kundan Karna — established developer track record
Cons
- −Limited review base (8) — ratings can shift significantly with new feedback
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About Remind Me
How Remind Me works
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Stay on top of your tickets with Remind Me!
Remind Me helps support teams manage ticket follow-ups effortlessly. With a simple and intuitive interface, you can schedule unlimited reminders for any ticket, add custom notes, and receive timely notifications—ensuring no customer request is forgotten. Whether you need to follow up in minutes, hours, or days, Remind Me keeps you on track.
Why use Remind Me?
Multiple Reminders Per Ticket – Create unlimited reminders for the same ticket with unique tracking for each.
Custom Notes – Add optional notes (up to 200 characters) to each reminder for context and details.
Edit & Manage Reminders – New Customize tab lets you view, edit, and delete reminders for the current ticket.
Flexible Time Scheduling – Set reminders in minutes, hours, days, or use the date & time picker for precise scheduling.
Priority Levels – Assign High, Medium, or Low priority with visual color-coded indicators (red, yellow, green).
Targeted Alerts – Choose who receives notifications: Only Me, Everyone, or the Ticket Agent Group. Perfect for team coordination or solo follow-ups.
Customizable Notification Sounds – Personalize alerts with a choice of 10 predefined sounds or disable sound entirely.
Centralized Management – View all upcoming and triggered reminders from the Top Bar App with smart badge counters.
Productivity Tools – Built-in Timer (0-60 minutes countdown) and Stopwatch for time tracking.
Smart Notifications – Automated alerts with sticky or auto-hide options, plus clickable ticket links.
Visual Status Indicators – See reminder status at a glance with emoji indicators (⏰ active, 🔔 triggered) and priority tags.
Seamless Workflow – Stay organized without leaving Zendesk, ensuring timely responses and improved customer satisfaction.
Data Disclosure & Privacy
Data Collection & Storage:
Remind Me stores all reminder data locally in your browser's LocalStorage. No data is transmitted to external servers or third-party services.
Data Accessed:
- Ticket information (ID, subject, status, type, assigned group)
- Requester information (name, avatar URL)
- Current user information (for notification targeting)
Data Stored Locally:
- Reminder timestamps and priority settings
- Custom notes you add to reminders
- Notification preferences (sound settings, feature toggles)
- Alert targeting preferences (me/everyone/group)
External Resources:
- Notification sound files are hosted on GitHub (https://raw.githubusercontent.com/kundankarna1994/zd-assets/master/remind-me/) and are loaded only when notifications are triggered.
Data Retention:
- All reminder data persists in your browser until manually deleted via the app interface.
- Clearing browser data will remove all stored reminders and settings.
- No server-side storage or backup exists.
Cross-Agent Notifications:
- When you select "Alert Everyone" or "Alert Ticket Agent Group", the app uses Zendesk's notification API to send alerts to other agents.
- Only the ticket ID, your name, and notification type are transmitted through Zendesk's secure API.
Boost productivity and ensure timely responses with Remind Me!
Screenshots
Category rankings
As of Sep 4, 2026- Agent Productivity#47of 404Top 12%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Remind Me ranks for 2 keywords across Zendesk Marketplace. Here are the top 2:
- Rank #12
- Rank #15
Competitors & alternatives
Remind Me doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Zendesk:
Where Remind Me stands in the Agent Productivity category
Remind Me ranks #47 of 404 apps in the Agent Productivity category, placing it in the top 12% of the listing.
Frequently asked questions
What is Remind Me?
Remind Me is an app for Zendesk. It currently holds a 4.0-star rating from 8 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Kundan Karna.
Who uses Remind Me?
Remind Me is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Zendesk.
Where does Remind Me rank on Zendesk?
Remind Me currently sits at position #47 in the Agent Productivity category on Zendesk. That places it in the top 12% of 404 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.