Advanced Search Plus is the #3 ranked agent productivity app on Zendesk, with a 5.0 average rating from 7 reviews, priced multiple plans available, as of Sep 11, 2026.
Advanced Search Plus is a Zendesk Marketplace app by Swifteq. With a rating of 5.0★ from 7 reviews, it currently ranks #3 in the Agent Productivity category.
AppRanks data: Advanced Search Plus ranks #3 in Agent Productivity on Zendesk Marketplace, placing it in the top 1% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Advanced Search Plus is a category-leading Zendesk app with a limited review volume. It is listed in the Agent Productivity category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 7 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by Swifteq — established developer track record
Cons
- −Limited review base (7) — ratings can shift significantly with new feedback
- −Paid-only pricing (Multiple plans available) — evaluation requires committing payment details
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About Advanced Search Plus
How Advanced Search Plus works
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Struggling to find, update, or export tickets, users, or organizations in Zendesk? Swifteq Advanced Search Plus is here to save the day! With enhanced search capabilities, powerful filters, bulk editing, and an intuitive interface, our app makes it easy to locate, export, and update what you need in seconds.
No more scrolling through endless results or updating records one page at a time—just fast, accurate searches and bulk actions that keep your team moving forward.
Whether you’re searching for specific tickets, managing complex queries, or updating hundreds of records at once, our app provides the tools and insights you need to perform your best—all within your Zendesk dashboard.
Features That Make Advanced Search Plus Essential
✅ Enhanced Search Capabilities & Accuracy
Search smarter with advanced filters, custom queries, and improved accuracy that delivers pinpoint results.
✅ Search for Tickets, Users, and Organizations
Run detailed searches across your Zendesk data to retrieve the most relevant results in seconds. Find tickets, users, and organizations—all in one unified search interface.
✅ Bulk Editing for Tickets, Users, and Organizations
Make large-scale updates in one go without page-by-page limits.
Change any editable standard or custom fields, add or remove tags, update statuses, priorities, or groups, and more.
Apply changes to up to 1,000 tickets, users, or organizations at once, saving your team hours of manual effort.
Unlike Zendesk’s 30-item limit, Advanced Search Plus processes everything in a single action—helping you get more done, faster.
✅ Save and Reuse Your Searches
Save your searches directly in your browser for quick access later without re-entering filters. This means faster workflows, reduced repetition, and more efficiency for your support team.
✅ Intuitive User Interface
Enjoy a clean, user-friendly design that simplifies complex searches and updates for both new and experienced agents.
✅ Export to CSV and PDF
Export search results or tickets to CSV for analysis or download them as PDFs to share with your team or customers.
✅ Seamless Zendesk Integration
Built exclusively for Zendesk, it fits perfectly into your existing workflows and tools without any disruptions.
Benefits That Make a Difference
🚀 Save Time and Effort
Find and update what’s needed in seconds—reduce hours of repetitive work to just a few clicks.
😌 Reduce Agent Frustration
No more updating 30 tickets at a time. Bulk edit up to 1,000 records instantly.
💡 Boost Productivity and Accuracy
Keep your data organized and consistent across tickets, users, and organizations.
💰 Lower Operational Costs
Streamlined searches and updates mean less wasted time and higher efficiency.
🌍 Support Global Teams
With multi-language search capabilities and cross-account consistency, you can support customers worldwide without missing a beat.
💎 Cost-Effective Power
Core search and export features remain 100% free.
Bulk editing is available as a premium feature for €99/month, allowing up to five bulk actions per session.
How It Works
Install in Minutes: Get started quickly with a simple setup process—no technical expertise required.
Customize Your Search: Define filters and tailor the app to fit your team’s specific needs.
Search, Export, or Bulk Edit: Enjoy faster, more accurate searches and updates that make Zendesk work better for you.
Support and Resources
For assistance or more information, visit our support page or contact our support team directly through the app.
Data Privacy: We understand that you take your customers’ data very seriously, which is why we are fully transparent about how we handle the data you provide to us for processing, including your Zendesk data. Our Data Processing Policy gives a detailed explanation of how we access, store, and use both your data and your customers’ data when you use our apps. Scroll down to the Advanced Search Plus section to learn how we handle data specifically for this app.
About the Developer
Advanced Search Plus is developed by Swifteq, a trusted Zendesk technology partner. Our suite of Automation, Help Center, and Agent-Assist apps helps support teams work smarter while keeping the customer experience at the center of everything they do.
👉 Take Zendesk to the Next Level with Advanced Search Plus
Screenshots
Category rankings
As of Sep 11, 2026- Agent Productivity#3of 404Top 1%
- AI and Bots#3of 385Top 1%
- Contact Center#3of 223Top 2%
- CRM and Marketing#3of 231Top 2%
- eComm and Payments#3of 207Top 2%
- IT and HR#3of 135Top 3%
- Knowledge and Content Management#3of 205Top 2%
- Messaging#3of 193Top 2%
- Product and Project Management#3of 196Top 2%
- Security, Risk and Compliance#3of 97Top 4%
- Surveys and Reviews#3of 125Top 3%
- Translations#3of 68Top 5%
- Video#3of 92Top 4%
- WEM#3of 66Top 5%
- Reporting and Analytics#23of 259Top 9%
- Workflows#23of 294Top 8%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Advanced Search Plus ranks for 1 keywords across Zendesk Marketplace. Here are the top 1:
- Rank #16
Competitors & alternatives
Advanced Search Plus doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Zendesk:
Where Advanced Search Plus stands in the Agent Productivity category
Advanced Search Plus ranks #3 of 404 apps in the Agent Productivity category, placing it in the top 1% of the listing.
Frequently asked questions
What is Advanced Search Plus?
Advanced Search Plus is an app for Zendesk. It currently holds a 5.0-star rating from 7 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Swifteq.
Who uses Advanced Search Plus?
Advanced Search Plus is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Zendesk.
Where does Advanced Search Plus rank on Zendesk?
Advanced Search Plus currently sits at position #3 in the Agent Productivity category on Zendesk. That places it in the top 1% of 404 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.