Download Recordings for Zendesk Marketplace
Download Recordings is the #339 ranked agent productivity app on Zendesk, with a 1.0 average rating from 1 review, with a free plan available, as of Sep 11, 2026.
Download Recordings is a Zendesk Marketplace app by Blue Canary Software Ltd.. With a rating of 1.0★ from 1 reviews, it currently ranks #339 in the Agent Productivity category.
AppRanks data: Download Recordings ranks #339 in Agent Productivity on Zendesk Marketplace, placing it in the top 84% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Download Recordings is a mixed-rating Zendesk app with a limited review volume. It is listed in the Agent Productivity category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Blue Canary Software Ltd. — established developer track record
Cons
- −Average rating below 4.0 (1.0★) — read recent low-star reviews before committing
- −Limited review base (1) — ratings can shift significantly with new feedback
Looking to switch from Download Recordings?
See Download Recordings's alternatives ranked by audit score, rating, and review velocity.
About Download Recordings
How Download Recordings works
The ultimate solution for viewing and downloading Talk conversations from the sidebar
Join a growing number of organizations leveraging our tool to easily access hundreds of call recordings each month directly within their agent view, eliminating the need to scroll through the entire ticket. Reference past calls easily to troubleshoot customer's needs.
Gone are the days of scrolling through the ticket just to find a specific Talk conversation. With Download Recordings, you'll immediately notice how you can seamlessly access all of the current conversation's conversations in the sidebar.
Proudly built by Blue Canary Software and our incredible users.
Screenshots
Category rankings
As of Sep 12, 2026- Agent Productivity#339of 404Top 84%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Download Recordings doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Zendesk:
Where Download Recordings stands in the Agent Productivity category
Download Recordings ranks #339 of 404 apps in the Agent Productivity category, placing it in the top 84% of the listing.
Frequently asked questions
What is Download Recordings?
Download Recordings is an app for Zendesk. It currently holds a 1.0-star rating from 1 merchant review, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Blue Canary Software Ltd.
Who uses Download Recordings?
Download Recordings is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Zendesk.
Where does Download Recordings rank on Zendesk?
Download Recordings currently sits at position #339 in the Agent Productivity category on Zendesk. That places it in the top 84% of 404 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.