- Category rank
- #170 in Contact Center
- Listing audit
- 62/100
Ooma Enterprise is a Zendesk Marketplace app by Ooma, Inc.
Ooma Enterprise is the #170 ranked Contact Center app on Zendesk, free to install, with charges billed separately, as of Nov 13, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 13, 2026
Ooma Enterprise ranks #170 of 233 in Contact Center on Zendesk. It has no reviews on Zendesk yet. It is free to install, with charges billed separately — check the plans below.
Pros
- No standout positives in the measured data.
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
About Ooma Enterprise
How Ooma Enterprise works
Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition - Learn more at https://www.zendesk.com/pricing
Ooma Enterprise Integration
Ooma Enterprise is a business phone service that helps business owners communicate with their employees and customers from anywhere with seamless continuity.
Ooma Enterprise integration for Zendesk Support provides an embedded CTI client, allowing users to manage and streamline their communications – all from within the Zendesk UI.
Control you Phone
Ooma Enterprise can be used as a CTI client in conjunction with your existing deskphone, providing details of call you are on.
Key Benefits
Embedded Communications – Avoid context switching by having a client embedded within Zendesk
Click-to-dial – Simplify call setup and minimize mis-dials using click-to-dial links
Contact Matching – Auto identify contacts based on Caller ID to save time on calls
Notes – Call details get automatically added to Tickets
Call History – Simple visibility of previous calls and missed calls with easy redial.
Call Notifications – Bowser incoming call notifications with details on caller and support number called
Multi-Tab Support – View and control calls on any Zendesk tab you have open
Privacy & Data
