Zimply is the #172 ranked helpdesk app on Shopify, priced $19/month, as of Sep 8, 2026.
Zimply is a Shopify App Store app by Zimply Comms GmbH, launched July 2025.
AppRanks data: Zimply ranks #172 in Helpdesk on Shopify App Store, placing it in the top 66% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Zimply is a newly-listed Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Published by Zimply Comms GmbH — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing ($19/month) — evaluation requires committing payment details
Looking to switch from Zimply?
See Zimply's alternatives ranked by audit score, rating, and review velocity.
About Zimply
How Zimply works
Zimply simplifies business communication by centralizing messages from all channels into a single app, enriched with Shopify data like order details and tracking information. You can take immediate actions, such as issuing refunds or cancellations, without switching between tools, reducing errors and saving time. By unifying workflows, it enables you and your team to focus on growing your business while delivering a seamless customer experience. Save time thanks to faster response times.
Screenshots
Key features
- Unified Inbox for All Channels: Email, chat, social media, and more in one place
- Shopify-Integrated Actions: Trigger key actions like refunds or cancellations
- Automatic Order Context: Enriched customer conversations with Shopify order data
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Email CommunicationUtilize email as a primary channel for customer communication.common
- Facebook Messenger IntegrationIntegrate Facebook Messenger for real-time customer communication.common
- Order TrackingTrack orders efficiently with integrated order tracking features.common
- Social Media ManagementManage and schedule posts across various social media platforms.differentiator
- Comprehensive Ticketing SystemManage tickets and events seamlessly with a robust system.common
- WhatsApp Business IntegrationUtilize WhatsApp for business communications and customer support.
- Refund ManagementManage and track all customer refunds efficiently.common
- Shared Inbox SolutionCollaborate with your team using a shared inbox for better communication.differentiator
Pricing plans
Starter19/month
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Category rankings
As of Sep 9, 2026- Helpdesk#172of 263Top 66%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Zimply ranks for 3 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
Zimply doesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is Zimply?
Zimply is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2025. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zimply Comms GmbH.
Is Zimply free?
Zimply does not offer a permanent free plan on Shopify. Pricing starts at 19, and the listed tiers are Starter. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Zimply?
Zimply is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does Zimply rank on Shopify?
Zimply currently sits at position #172 in the Helpdesk category on Shopify. That places it in the top 65% of 263 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Zimply integrate with?
Zimply lists 4 integrations on its Shopify marketplace page. The most prominent are Facebook, Facebook Messenger, Instagram Professional, WhatsApp Business. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.