Live Chat by Combidesk is the #179 ranked helpdesk app on Shopify, with a 4.7 average rating from 27 reviews, with a free plan available, as of July 9, 2026.
Live Chat by Combidesk is a Shopify App Store app by Combidesk. With a rating of 4.7★ from 27 reviews, it currently ranks #179 in the Helpdesk category.
AppRanks data: Live Chat by Combidesk ranks #179 in Helpdesk on Shopify App Store, placing it in the top 83% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Live Chat by Combidesk is a highly rated Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 27 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (4.7★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Combidesk — established developer track record
Cons
- −Limited review base (27) — ratings can shift significantly with new feedback
Looking to switch from Live Chat by Combidesk?
See Live Chat by Combidesk's alternatives ranked by audit score, rating, and review velocity.
Screenshots
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Live ChatProvide instant support to customers through live chat functionality.Differentiator
Category rankings
As of Jul 9, 2026- Helpdesk#179of 216Top 83%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Live Chat by Combidesk ranks for 10 keywords across Shopify App Store. Here are the top 3:
- 1.helpdeskRank #216
- Rank #95
- Rank #97
Competitors & alternatives
Live Chat by Combideskdoesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Where Live Chat by Combidesk stands in the Helpdesk category
Live Chat by Combidesk ranks #179 of 216 apps in the Helpdesk category, placing it in the top 83% of the listing.
Frequently asked questions
What is Live Chat by Combidesk?
Live Chat by Combidesk is an app for Shopify. It currently holds a 4.7-star rating from 27 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Combidesk.
Who uses Live Chat by Combidesk?
Live Chat by Combidesk is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does Live Chat by Combidesk rank on Shopify?
Live Chat by Combidesk currently sits at position #179 in the Helpdesk category on Shopify. That places it in the top 83% of 216 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.