- Category rank
- #26 in Helpdesk
- Price
- Free plan
- Listing audit
- 82/100
Yuma AI is a Shopify App Store app by Yuma AI, launched May 2025. With a rating of 5.0★ from 9 reviews, it currently ranks #26 in the Helpdesk category.
Yuma AI is the #26 ranked Helpdesk app on Shopify, with a 5.0 average rating from 9 reviews, with a free plan available, as of Oct 21, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 21, 2026
Yuma AI ranks #26 of 275 in Helpdesk on Shopify. It holds a 5.0★ average from 9 reviews on Shopify. A free plan is available, so the entry feature set can be tried without a paid subscription.
Pros
- +Free plan available — no paid subscription needed to start
Cons
- −Only 9 reviews — the average can still move with a few new ratings
About Yuma AI
How Yuma AI works
Yuma takes real actions (refunds, cancellations, returns, subscription changes, etc) to close tickets autonomously in your brand voice. It's purpose-built for Shopify and pulls directly from your order data, product catalog, and customer history. Building automations is the hard part. So it comes with conversational AI built into the core of the platform. It knows your full setup: tickets, automations, knowledge base, metrics, brand voice. Describe what you want. It does the rest.
Screenshots
