Yuma takes real actions (refunds, cancellations, returns, subscription changes, etc) to close tickets autonomously in your brand voice. It's purpose-built for Shopify and pulls directly from your order data, product catalog, and customer history. Building automations is the hard part. So it comes with conversational AI built into the core of the platform. It knows your full setup: tickets, automations, knowledge base, metrics, brand voice. Describe what you want. It does the rest.






By Yuma AI
Yuma AI is a Shopify App Store app by Yuma AI, launched May 2025. With a rating of 5.0★ from 8 reviews, it currently ranks #15 in the Helpdesk category.
AppRanks data: Yuma AI ranks #15 in Helpdesk on Shopify App Store, placing it in the top 9% of that category.
Generated from live marketplace data — refreshed daily
Yuma AI is a category-leading Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 8 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Track daily rank changes, category shifts, and position volatility.
Yuma AI ranks for 32 keywords across Shopify App Store. Here are the top 3:
AppRanks tracks competitor sets per category. For Yuma AI, the independent listing audit includes a competitive context section, and the full Shopify app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Yuma AI ranks #15 of 167 apps in the Helpdesk category, placing it in the top 9% of the listing.
Get help with Yuma AI:
Yuma AI is an app for Shopify. It currently holds a 5.0-star rating from 8 merchant reviews, and it has been listed on the marketplace since 2025. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Yuma AI.
Yuma AI offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Small unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Yuma AI is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Yuma AI currently sits at position #15 in the Helpdesk category on Shopify. That places it in the top 9% of 167 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
Yuma AI lists 6 integrations on its Shopify marketplace page. The most prominent are Gorgias, Klaviyo, Kustomer, Recharge, ShipUp, Zendesk. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.