Webkul Helpdesk Support‑UVdesk for Shopify App Store
Webkul Helpdesk Support‑UVdesk is the #113 ranked helpdesk app on Shopify, with a 5.0 average rating from 6 reviews, with a free plan available, as of July 9, 2026.
Webkul Helpdesk Support‑UVdesk is a Shopify App Store app by Webkul Software Pvt Ltd, launched May 2017. With a rating of 5.0★ from 6 reviews, it currently ranks #113 in the Helpdesk category.
AppRanks data: Webkul Helpdesk Support‑UVdesk ranks #113 in Helpdesk on Shopify App Store, placing it in the top 53% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Webkul Helpdesk Support‑UVdesk is a category-leading Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 6 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Webkul Software Pvt Ltd — established developer track record
Cons
- −Limited review base (6) — ratings can shift significantly with new feedback
Looking to switch from Webkul Helpdesk Support‑UVdesk?
See Webkul Helpdesk Support‑UVdesk's alternatives ranked by audit score, rating, and review velocity.
About Webkul Helpdesk Support‑UVdesk
How Webkul Helpdesk Support‑UVdesk works
UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time. Track customer support inquiries and support staff performance to make them more productive to win the customer's heart.
Screenshots
Key features
- Streamline customer support from one dashboard.
- Utilize pre-defined templates, Reporting, Automated workflow for quick support.
- A custom Form helps the customer to send an instant query from the Shopify front
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI-Powered ResponsesGenerate automated responses using AI technology.Differentiator
- Email CommunicationUtilize email as a primary channel for customer communication.Common
- Comprehensive Ticketing SystemManage tickets and events seamlessly with a robust system.table-stakes
- Unlimited Customer SupportProvide unlimited support to your customers without restrictions.Common
- Wishlist ManagementAllow customers to create and manage wishlists for future purchases.
Pricing plans
Enterprise36/month
|
Category rankings
As of Jul 9, 2026- Helpdesk#113of 216Top 53%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Webkul Helpdesk Support‑UVdesk ranks for 17 keywords across Shopify App Store. Here are the top 3:
- Rank #40
- 2.helpdeskRank #54
- Rank #173
Competitors & alternatives
Webkul Helpdesk Support‑UVdeskdoesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is Webkul Helpdesk Support‑UVdesk?
Webkul Helpdesk Support‑UVdesk is an app for Shopify. It currently holds a 5.0-star rating from 6 merchant reviews, and it has been listed on the marketplace since 2017. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Webkul Software Pvt Ltd.
Is Webkul Helpdesk Support‑UVdesk free?
Webkul Helpdesk Support‑UVdesk does not offer a permanent free plan on Shopify. Pricing starts at 36, and the listed tiers are Enterprise. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Webkul Helpdesk Support‑UVdesk?
Webkul Helpdesk Support‑UVdesk is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does Webkul Helpdesk Support‑UVdesk rank on Shopify?
Webkul Helpdesk Support‑UVdesk currently sits at position #113 in the Helpdesk category on Shopify. That places it in the top 52% of 216 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Webkul Helpdesk Support‑UVdesk integrate with?
Webkul Helpdesk Support‑UVdesk lists 5 integrations on its Shopify marketplace page. The most prominent are Amazon, Cs-Cart, eBay, Magento 2, OpenCart. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.