Unanimity is the #151 ranked helpdesk app on Shopify, with a 5.0 average rating from 1 reviews, with a free plan available, as of July 9, 2026.
Unanimity is a Shopify App Store app by UnanimityAI, launched July 2024. With a rating of 5.0★ from 1 reviews, it currently ranks #151 in the Helpdesk category.
AppRanks data: Unanimity ranks #151 in Helpdesk on Shopify App Store, placing it in the top 70% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Unanimity is a category-leading Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by UnanimityAI — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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About Unanimity
How Unanimity works
Simplify your e-commerce support with an AI that goes beyond chatting. Unanimity AI automatically handles returns, refunds, shipping labels, and customer inquiries across multiple channels. Our AI is able to automatically contact carriers for orders issues and more. It’s simple to set up: connect your accounts, set brand prompts, and let the AI do the work. You can even create your own tools to meet your specific needs.
Screenshots
Key features
- Automate returns, refunds, and shipping labels
- Respond to Mail, Messenger, WhatsApp, Instagram, contact form in one place
- Customize your chatbot’s tone and brand prompts
- AI-powered knowledge retrieval from PDFs and URLs
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI-Powered ResponsesGenerate automated responses using AI technology.Common
- AI-Powered SummariesGenerate concise summaries using AI for quick insights and overviews.Common
- AnalyticsAccess and analyze data to gain insights into your business performance.Common
- Automated AssignmentAutomatically assign tasks or items to users based on set criteria.Differentiator
- Automated Reply MessagesSend instant responses to customer inquiries with auto-reply features.Common
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.Common
- Email CommunicationUtilize email as a primary channel for customer communication.Common
- Escalation ManagementManage and prioritize customer issues through escalation processes.Common
- Gmail IntegrationConnect your site with Gmail for seamless email communication.Common
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Order TrackingTrack orders efficiently with integrated order tracking features.Common
- PhoneUtilize phone features for customer support and communication.Common
- ReportingGenerate and view reports on various metrics and data.Common
- Social Media ManagementManage and schedule posts across various social media platforms.Common
- Spam DetectionIdentify and filter out spam messages in communications.Common
- Comprehensive Ticketing SystemManage tickets and events seamlessly with a robust system.Common
- Refund ManagementManage and track all customer refunds efficiently.Niche
- Returns HandlingEfficiently manage product returns and exchanges to enhance customer satisfaction.Niche
Pricing plans
Basic490/month
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Category rankings
As of Jul 9, 2026- Helpdesk#151of 216Top 70%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Unanimity ranks for 4 keywords across Shopify App Store. Here are the top 3:
- 1.helpdeskRank #196
- Rank #111
- Rank #161
Competitors & alternatives
Unanimitydoesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is Unanimity?
Unanimity is an app for Shopify. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2024. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by UnanimityAI.
Is Unanimity free?
Unanimity does not offer a permanent free plan on Shopify. Pricing starts at 490, and the listed tiers are Basic. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Unanimity?
Unanimity is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does Unanimity rank on Shopify?
Unanimity currently sits at position #151 in the Helpdesk category on Shopify. That places it in the top 70% of 216 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Unanimity integrate with?
Unanimity lists 4 integrations on its Shopify marketplace page. The most prominent are Gmail, Instagram, Messenger, WhatsApp. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Unanimity support?
Unanimity declares support for 4 languages on its Shopify marketplace listing: English, French, Spanish, Chinese (Simplified). Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.