Tipi Help is the #146 ranked helpdesk app on Shopify, with a free plan available, as of July 8, 2026.
Tipi Help is a Shopify App Store app by Tipihelp, launched June 2024.
AppRanks data: Tipi Help ranks #146 in Helpdesk on Shopify App Store, placing it in the top 68% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Tipi Help is a newly-listed Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Tipihelp — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Tipi Help?
See Tipi Help's alternatives ranked by audit score, rating, and review velocity.
About Tipi Help
How Tipi Help works
Make your customers happy and keep them coming back with Tipi, the app that helps stores with their customer support needs. It’s easy to use but has strong features that let you deal with customer inquiries quickly. You’ll get the hang of it in under an hour. Before you know it, you’ll be providing great and personalized customer support.
Screenshots
Key features
- All customer support conversations in a single location
- Assign conversations to your support team members
- Implement the most straightforward conversation workflow
- Integrated in your store's admin interface
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Email CommunicationUtilize email as a primary channel for customer communication.Common
- Shared Inbox SolutionCollaborate with your team using a shared inbox for better communication.Differentiator
- Comprehensive Ticketing SystemManage tickets and events seamlessly with a robust system.table-stakes
- Unlimited Customer SupportProvide unlimited support to your customers without restrictions.Common
Pricing plans
Basic10/month |
Category rankings
As of Jul 8, 2026- Helpdesk#146of 215Top 68%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Tipi Help ranks for 7 keywords across Shopify App Store. Here are the top 3:
- 1.helpdeskRank #83
- Rank #229
- Rank #46
Competitors & alternatives
Tipi Helpdoesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is Tipi Help?
Tipi Help is an app for Shopify. It is published on Shopify App Store and tracked daily by AppRanks, and it has been listed on the marketplace since 2024. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Tipihelp.
Is Tipi Help free?
Tipi Help does not offer a permanent free plan on Shopify. Pricing starts at 10, and the listed tiers are Basic. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Tipi Help?
Tipi Help is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does Tipi Help rank on Shopify?
Tipi Help currently sits at position #146 in the Helpdesk category on Shopify. That places it in the top 68% of 215 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.