Suzy ‑ Draft Replies for Gmail is the #100 ranked helpdesk app on Shopify, with a free plan available, as of Sep 4, 2026.
Suzy ‑ Draft Replies for Gmail is a Shopify App Store app by ASE, Inc, launched January 2026.
AppRanks data: Suzy ‑ Draft Replies for Gmail ranks #100 in Helpdesk on Shopify App Store, placing it in the top 39% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Suzy ‑ Draft Replies for Gmail is a newly-listed Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by ASE, Inc — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Suzy ‑ Draft Replies for Gmail?
See Suzy ‑ Draft Replies for Gmail's alternatives ranked by audit score, rating, and review velocity.
About Suzy ‑ Draft Replies for Gmail
How Suzy ‑ Draft Replies for Gmail works
Never start with a blank email again. Suzy helps you cut through your inbox with AI-drafted replies the moment you receive an inquiry. Just review, edit, and hit send.
Respond to customers with store-aware context: customer order status, return policies, product information, and more.
Suzy integrates directly with Gmail and Outlook so you can manage customer service in the inbox you already know and love.
Built with love in the United States.
Screenshots





Key features
- Expert, friendly replies: Suzy handles inquiries with store-savvy precision.
- Stay in control: Suzy drafts responses for easy tweaks before you send.
- Keep your current workflow: Suzy integrates directly with Gmail and Outlook.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI-Powered ResponsesGenerate automated responses using AI technology.differentiator
- AI-Powered SummariesGenerate concise summaries using AI for quick insights and overviews.differentiator
- Automated Reply MessagesSend instant responses to customer inquiries with auto-reply features.differentiator
- Email CommunicationUtilize email as a primary channel for customer communication.common
- Order TrackingTrack orders efficiently with integrated order tracking features.common
- Priority Customer SupportEnjoy prioritized service for quicker resolutions to your queries.
- Response TemplatesUse predefined templates to respond quickly to customer inquiries.differentiator
Pricing plans
Free
|
Premium29/month
|
Most popular Pro89/month
|
Category rankings
As of Sep 4, 2026- Helpdesk#100of 257Top 39%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Suzy ‑ Draft Replies for Gmail ranks for 8 keywords across Shopify App Store. Here are the top 3:
- Rank #55
- 2.helpdeskRank #134
- Rank #29
Competitors & alternatives
Suzy ‑ Draft Replies for Gmail doesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is Suzy ‑ Draft Replies for Gmail?
Suzy ‑ Draft Replies for Gmail is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by ASE, Inc.
Is Suzy ‑ Draft Replies for Gmail free?
Suzy ‑ Draft Replies for Gmail offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Premium, Pro unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Suzy ‑ Draft Replies for Gmail?
Suzy ‑ Draft Replies for Gmail is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does Suzy ‑ Draft Replies for Gmail rank on Shopify?
Suzy ‑ Draft Replies for Gmail currently sits at position #100 in the Helpdesk category on Shopify. That places it in the top 39% of 257 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.