Supportify: AI‑powered support for Shopify App Store
Supportify: AI‑powered support is the #55 ranked chat app on Shopify, with a 5.0 average rating from 19 reviews, with a free plan available, as of Sep 7, 2026.
Supportify: AI‑powered support is a Shopify App Store app by Supportify As, launched October 2025. With a rating of 5.0★ from 19 reviews, it currently ranks #55 in the Chat category.
AppRanks data: Supportify: AI‑powered support ranks #55 in Chat on Shopify App Store, placing it in the top 6% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Supportify: AI‑powered support is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 19 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Supportify As — established developer track record
Cons
- −Limited review base (19) — ratings can shift significantly with new feedback
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About Supportify: AI‑powered support
How Supportify: AI‑powered support works
Instantly deploy AI support agents and AI chatbots that handles your support tickets across chat, email, Instagram and Facebook.
Supportify is an AI customer support agent built for Shopify that doesn’t just reply to customers — it actually acts. Your agent can cancel orders, track shipments, create return labels and give your customer instant resolutions — no human needed.
Simply install the app, connect your FAQ and tools, and let Supportify handle support 24/7. Powered by Claude and GPT.
Screenshots
Key features
- Replace expensive support agents and free up time with AI support.
- Connect your AI customer support agent to email, chat and social channels.
- Set up in minutes - no coding required. Syncs with Shopify.
- Give your AI agent access to tools: cancel orders, edit, create returns, refunds
- Smart ticket escalation when human support needed, with full context
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- Business Hours ManagementSet and manage your business operating hours effectively.differentiator
- Chat AssignmentAssign chats to specific team members for better management.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Chat FlowsCreate structured chat flows to guide conversations effectively.differentiator
- ChatGPT IntegrationIntegrate ChatGPT for AI-driven customer support and engagement.common
- Claude AILeverage Claude AI for advanced conversational capabilities and insights.niche
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.common
- Email ChatIntegrate email communication within your chat platform.differentiator
- EncryptionUse encryption techniques to secure data and communications.common
- File Upload SupportEasily upload images and photos for your products.common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Gmail IntegrationConnect your site with Gmail for seamless email communication.common
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.differentiator
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.common
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Social Media ManagementManage and schedule posts across various social media platforms.differentiator
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Order CancellationsManage and process customer order cancellations effectively.
- Order TrackingTrack orders efficiently with integrated order tracking features.common
- Unlimited Customer SupportProvide unlimited support to your customers without restrictions.common
Pricing plans
Free
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Category rankings
As of Sep 8, 2026- Chat#55of 980Top 6%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Supportify: AI‑powered support ranks for 45 keywords across Shopify App Store. Here are the top 3:
- Rank #24
- Rank #24
- Rank #9
Competitors & alternatives
Supportify: AI‑powered support doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Supportify: AI‑powered support?
Supportify: AI‑powered support is an app for Shopify. It currently holds a 5.0-star rating from 19 merchant reviews, and it has been listed on the marketplace since 2025. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Supportify As.
Is Supportify: AI‑powered support free?
Supportify: AI‑powered support offers a free plan that merchants can install on Shopify without entering payment details. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Supportify: AI‑powered support?
Supportify: AI‑powered support is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Supportify: AI‑powered support rank on Shopify?
Supportify: AI‑powered support currently sits at position #55 in the Chat category on Shopify. That places it in the top 6% of 980 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Supportify: AI‑powered support integrate with?
Supportify: AI‑powered support lists 7 integrations on its Shopify marketplace page. The most prominent are Shopify Admin, Chatgpt, claude, Gmail, instagram, messenger, plus 1 additional integration listed on the marketplace page. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.