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Shopify Inbox vs Supportify
Side-by-side comparison
Supportify
Automate your customer support in minutes with AI agents and AI chatbot. Save time and cut costs.
Built for ShopifyshopifyFree to install
At a glance
| Metric | Shopify Inbox | Supportify: AI‑powered support |
|---|---|---|
| Rating | 4.6 ★ | ★ 5.0 ★ |
| Total reviews | ★ 5.8k | 22 |
| Free plan | Yes | Yes |
| Pricing | Free | Free to install |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | — | 1 tier |
| Listed features | 4 | 5 |
AppRanks verdict
Generated from live data on this pageThe call
On the measured data here, Shopify Inbox leads on more dimensions (4 vs 2). Pick Supportify if one of the points where it leads is what you need.
Where Shopify Inbox leads
- More published reviews: 5,806 vs 22.
- Available in more languages: 21 vs 1.
- Ranks higher in Chat: #3 vs #55 of 1,105.
- Lists Agent avatar and Customer insights in its marketplace category features; Supportify doesn't.
Where Supportify leads
- Higher average rating: 5.0★ vs 4.6★.
- Lists Chat flows, Encryption and Social media in its marketplace category features; Shopify Inbox doesn't.
How this is generated
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Shopify Inbox audit • Supportify: AI‑powered support audit
1. Listing metadata
Field-level data| Field | Shopify Inbox | Supportify |
|---|---|---|
| Tagline | ||
| Listing audit | 85/100 listing audit | 92/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
