SolveBot for Shopify App Store
SolveBot is the #165 ranked helpdesk app on Shopify, with a free plan available, as of Sep 3, 2026.
SolveBot is a Shopify App Store app by ToolsForShops, launched March 2024.
AppRanks data: SolveBot ranks #165 in Helpdesk on Shopify App Store, placing it in the top 65% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
SolveBot is a newly-listed Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by ToolsForShops — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from SolveBot?
See SolveBot's alternatives ranked by audit score, rating, and review velocity.
About SolveBot
How SolveBot works
SolveBot is a full customer support application, embedded in your Shopify admin. Customers email their questions and support requests to your email address which is routed to SolveBot. Send ticket responses to our AI backend, which are then emailed to your customer. Manage your AI training manual by adding store policies and products to manual, which your AI Assistant then leverages.
SolveBot also ships with a Serial Number tracker and Warranty Tracker for stores which track these.
Screenshots
Key features
- Customer support ticket management, receive and send responses over email.
- Quickly respond to tickets using artificial intelligence.
- Track Serial Numbers and Warranty Cases.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI-Powered ResponsesGenerate automated responses using AI technology.common
- Automated Reply MessagesSend instant responses to customer inquiries with auto-reply features.common
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.common
- Comprehensive Ticketing SystemManage tickets and events seamlessly with a robust system.common
Pricing plans
Starter20/month
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Standard50/month
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Most popular Essentials100/month
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Category rankings
As of Sep 3, 2026- Helpdesk#165of 257Top 65%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
SolveBot ranks for 5 keywords across Shopify App Store. Here are the top 3:
- 1.helpdeskRank #224
- Rank #8
- Rank #166
Competitors & alternatives
SolveBot doesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is SolveBot?
SolveBot is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2024. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by ToolsForShops.
Is SolveBot free?
SolveBot does not offer a permanent free plan on Shopify. Pricing starts at 20, and the listed tiers are Starter, Standard, Essentials. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses SolveBot?
SolveBot is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does SolveBot rank on Shopify?
SolveBot currently sits at position #165 in the Helpdesk category on Shopify. That places it in the top 64% of 257 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.