ShopBot Retainley is the #212 ranked chat app on Shopify, with a 5.0 average rating from 1 reviews, with a free plan available, as of July 8, 2026.
ShopBot Retainley is a Shopify App Store app by Farzi, launched May 2026. With a rating of 5.0★ from 1 reviews, it currently ranks #212 in the Chat category.
AppRanks data: ShopBot Retainley ranks #212 in Chat on Shopify App Store, placing it in the top 55% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
ShopBot Retainley is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Farzi — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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About ShopBot Retainley
How ShopBot Retainley works
Most shoppers leave without buying — not because they didn't want to, but because they had a question nobody answered.
Retainley fixes that. The moment a customer lands on a product page, your AI assistant greets them, answers their questions, and guides them toward checkout — using your real products, policies, and inventory data.
No generic responses. No extra support staff. Just instant, accurate answers, 24/7.
Set it up in minutes. Train it with your FAQs. Watch sales follow.
Screenshots
Key features
- Greets shoppers on product pages with context-aware AI responses
- Answers questions using your live product and policy data
- Train the bot with custom FAQs to match your store's voice
- Tracks all conversations and customer feedback in one place
- Easy setup — no coding needed, live in minutes
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Differentiator
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- Behavior TrackingAnalyze user behavior to improve engagement and retention.Common
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Chat FlowsCreate structured chat flows to guide conversations effectively.Differentiator
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.Common
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.Common
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Survey CollectionCollect valuable insights through customizable surveys and feedback forms.Common
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Real-Time AnswersProvide immediate responses to customer inquiries and issues.Niche
- 24/7 Customer SupportAccess customer support anytime with 24/7 availability for assistance.Common
Pricing plans
Free
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Category rankings
As of Jul 8, 2026- Chat#212of 386Top 55%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
ShopBot Retainley ranks for 6 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
ShopBot Retainleydoesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is ShopBot Retainley?
ShopBot Retainley is an app for Shopify. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2026. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Farzi.
Who uses ShopBot Retainley?
ShopBot Retainley is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does ShopBot Retainley rank on Shopify?
ShopBot Retainley currently sits at position #212 in the Chat category on Shopify. That places it in the top 55% of 386 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.