Patch Customer Retention for Shopify App Store
Patch Customer Retention is the #111 ranked sms marketing app on Shopify, with a 5.0 average rating from 5 reviews, with a free plan available, as of July 8, 2026.
Patch Customer Retention is a Shopify App Store app by Patch Customer Retention, launched May 2022. With a rating of 5.0★ from 5 reviews, it currently ranks #111 in the SMS marketing category.
AppRanks data: Patch Customer Retention ranks #111 in SMS marketing on Shopify App Store, placing it in the top 67% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Patch Customer Retention is a category-leading Shopify app with a limited review volume. It is listed in the SMS marketing category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 5 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
Cons
- −Limited review base (5) — ratings can shift significantly with new feedback
Looking to switch from Patch Customer Retention?
See Patch Customer Retention's alternatives ranked by audit score, rating, and review velocity.
About Patch Customer Retention
How Patch Customer Retention works
Increase your revenue by bringing your customers back! Patch's automated retention tools make it easy to understand buyer behavior and bring people back, so you make more sales. Features include automated customer journeys, email and text campaigns, website chat, loyalty and rewards, text messenger, review and ratings building, customer analytics and insights, referral program, and more.
Screenshots
Key features
- Loyalty & Rewards - Reward customer actions like joining email lists.
- Customer Analytics & Insights - Understand your customers and their behavior.
- Automated Customer Journeys - Automate your retention efforts.
- Email & Text Campaigns - Reach your customers how they want to be reached.
- Review & Ratings Building - Establish credibility and increase buyer confidence.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Birthday Message AutomationSend automated birthday messages to customers on their special day.
- Bulk MessagingSend messages to multiple recipients at once for efficient communication.
- Custom ProgramsDesign tailored programs to meet specific customer engagement needs.Common
- Custom RewardsDevelop personalized rewards to enhance customer satisfaction and loyalty.table-stakes
- Discount CodesCreate and manage discount codes to incentivize purchases.Common
- Automated Email CampaignsSend automated email campaigns to nurture leads and drive conversions.Common
- Customer AnalyticsAnalyze customer behavior and preferences for improved marketing.
- Loyalty ProgramsImplement loyalty programs to reward repeat customers and increase retention.Differentiator
- Referral ProgramEncourage customers to refer others and earn rewards.table-stakes
Pricing plans
Patch395/month |
Category rankings
As of Jul 8, 2026- SMS marketing#111of 168Top 67%
- Loyalty and reward#215of 325Top 67%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Patch Customer Retention ranks for 1 keywords across Shopify App Store. Here are the top 1:
- Rank #107
Competitors & alternatives
Patch Customer Retentiondoesn't have curated competitor matchups yet. Other tracked sms marketing apps on Shopify:
Frequently asked questions
What is Patch Customer Retention?
Patch Customer Retention is an app for Shopify. It currently holds a 5.0-star rating from 5 merchant reviews, and it has been listed on the marketplace since 2022. It is listed under the SMS marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Patch Customer Retention.
Is Patch Customer Retention free?
Patch Customer Retention does not offer a permanent free plan on Shopify. Pricing starts at 395, and the listed tiers are Patch. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Patch Customer Retention?
Patch Customer Retention is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the SMS marketing category on Shopify.
Where does Patch Customer Retention rank on Shopify?
Patch Customer Retention currently sits at position #111 in the SMS marketing category on Shopify. That places it in the top 66% of 168 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.