MSG91 ChatBots for Shopify

FreeLaunched Apr 2026

By Superheros Inc

View on Shopify App Store

Category rank: #182 in Helpdesk
Price: Free plan
Listing audit: 78/100

MSG91 ChatBots is a Shopify App Store app by Superheros Inc, launched April 2026.

MSG91 ChatBots is the #182 ranked Helpdesk app on Shopify, free to use, as of Oct 2, 2026.

AppRanks verdict

Generated from marketplace data as of Oct 2, 2026

MSG91 ChatBots ranks #182 of 309 in Helpdesk on Shopify. It has no reviews on Shopify yet. It is free to use.

Pros

+Free plan available — no paid subscription needed to start

Cons

−No reviews yet — fit and reliability are unverified by other merchants

About MSG91 ChatBots

AI Customer Support Chatbot | WhatsApp Automation & AI Voice Bot

How MSG91 ChatBots works

AI-powered customer support chatbot, WhatsApp chatbot, and AI voice bot for eCommerce stores. Automate customer support, order tracking, shipping updates, returns, payments, FAQs, COD verification, cart recovery, and assisted selling. Increase sales with personalized product recommendations, WhatsApp automation, prepaid conversion, and AI shopping assistance. Seamless integration with unlimited agents. Go live in just 5 minutes.

Screenshots

MSG91 ChatBots primary marketing image — Helpdesk app on the Shopify App Store

MSG91 ChatBots dashboard view — Helpdesk app on the Shopify App Store

MSG91 ChatBots feature detail — Helpdesk app on the Shopify App Store

MSG91 ChatBots settings interface — Helpdesk app on the Shopify App Store

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Key features

AI chatbot for customer support & WhatsApp automation

AI voice bot for automated customer conversations

WhatsApp COD verification & prepaid order conversion

Cart recovery, assisted selling & product recommendations

Go live in 5 minutes with unlimited agents included

Standardized capabilities

Normalized capabilities detected for this app, comparable across the marketplace.

Table stakes (2)

what nearly every competitor ships

AI ChatbotsUtilize AI chatbots to automate customer interactions and support.
Live Chat SupportEngage with support agents in real-time through live chat.

Common capabilities (8)

widely but not universally offered

Chatbot IntegrationImplement chatbots to enhance customer service and engagement.
COD VerificationVerify cash on delivery orders to reduce fraud and ensure payment.
Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.
Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.
Order TrackingTrack orders efficiently with integrated order tracking features.
Personalized RecommendationsProvide tailored product suggestions based on customer behavior and preferences.

Show all 12 capabilities

Common capabilities (8)

widely but not universally offered

Shipping UpdatesProvide real-time shipping updates to customers.
Unlimited Customer SupportProvide unlimited support to your customers without restrictions.

Niche capabilities (1)

rare, long-tail capabilities only a few apps offer

Free AccessEnjoy free access to the app with no hidden costs.

Other capabilities (1)

role not classified yet

Unlimited Return ManagementManage an unlimited number of product returns efficiently.

Pricing plans

Pricing plans for MSG91 ChatBots
Free Free Free

Ratings and reviews

No reviews on Shopify yet.

Category rankings

A category rank is the app's position in Shopify's own category listing. Keyword ranks (search-result positions) are a separate measure.

Helpdesk
#182of 309Top 59%
Chat
#683of 1,105Top 62%

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Featured placements

No featured placements on Shopify in the last 30 days.

Keyword rankings

MSG91 ChatBots ranks for 22 keywords across Shopify App Store. Here are the top 3:

1.support chatbot
Rank #49
2.customer support chatbot
Rank #51
3.chatbox
Rank #56

+19 more keywords — Sign up to unlock the full listSign up free

Competitors & alternatives

MSG91 ChatBots doesn't have curated competitor matchups yet.Other tracked Helpdesk apps on Shopify:

Gorgias: AI Helpdesk & Chat

4.3(707)

Compare

SB: Helpdesk, Live Chat & FAQs

4.6(319)

Compare

Relocate+ Order Editing

5.0(42)

Compare

eDesk ‑ AI, Helpdesk & Chat

4.7(32)

Compare

Gladly: AI Shopping Assistant

4.7(29)

Compare

Hosted Email

4.1(31)

Compare

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Where MSG91 ChatBots stands in the Helpdesk category

MSG91 ChatBots ranks #182 of 309 apps in the Helpdesk category, placing it in the top 59% of the listing.

Languages & integrations

Languages supported

English

Support

Get help with MSG91 ChatBots:

Email:support@msg91.com

How does this listing score?

Get a free audit with 30+ checks on listing quality.

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Frequently asked questions

What is MSG91 ChatBots?

MSG91 ChatBots is a Shopify app by Superheros Inc, listed in Helpdesk. It has been listed since 2026.

Is MSG91 ChatBots free?

Yes. MSG91 ChatBots is listed as free on Shopify. Listed plans: Free.

Where does MSG91 ChatBots rank on Shopify?

MSG91 ChatBots ranks #182 of 309 apps in Helpdesk on Shopify.

Explore more on AppRanks

Where MSG91 ChatBots stands in the Helpdesk category

MSG91 ChatBots ranks #182 of 309 apps in the Helpdesk category, placing it in the top 59% of the listing.

Languages & integrations

Languages supported

English

Support

Get help with MSG91 ChatBots:

Email:support@msg91.com

How does this listing score?

Get a free audit with 30+ checks on listing quality.

View full audit