- Category rank
- #204 in Helpdesk
- Price
- Free plan
- Listing audit
- 75/100
Lopaa AI is a Shopify App Store app by Sulopa Tech, launched March 2025.
Lopaa AI is the #204 ranked Helpdesk app on Shopify, with a free plan available, as of Oct 7, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 7, 2026
Lopaa AI ranks #204 of 309 in Helpdesk on Shopify. It has no reviews on Shopify yet. A free plan is available, so the entry feature set can be tried without a paid subscription.
Pros
- +Free plan available — no paid subscription needed to start
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
About Lopaa AI
How Lopaa AI works
Our app empowers businesses to improve customer support by centralizing complaint and query management. Customers can raise complaints through the chat feature, while queries can be submitted via email and WhatsApp. These interactions are seamlessly tracked within the app and integrated with third-party CRMs, making it ideal for businesses focused on delivering efficient and reliable support.
Screenshots




Key features
- Complaint Management
- Order tracking system
- Realtime chat with Agent as well as with AI
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
Differentiators (1)
rare and linked to better ratings
- Social Media ManagementManage and schedule posts across various social media platforms.
Common capabilities (11)
widely but not universally offered
- AI-Powered ResponsesGenerate automated responses using AI technology.
- AI-Powered SummariesGenerate concise summaries using AI for quick insights and overviews.
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.
- Automated AssignmentAutomatically assign tasks or items to users based on set criteria.
- Automated Reply MessagesSend instant responses to customer inquiries with auto-reply features.
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.
- Email CommunicationUtilize email as a primary channel for customer communication.
Show all 15 capabilities
Common capabilities (11)
widely but not universally offered
- Email NotificationsSend timely notifications to customers via email for important updates.
- Live Chat SupportEngage with support agents in real-time through live chat.
- Order TrackingTrack orders efficiently with integrated order tracking features.
- Comprehensive Ticketing SystemManage tickets and events seamlessly with a robust system.
Niche capabilities (1)
rare, long-tail capabilities only a few apps offer
- WhatsApp IntegrationIntegrate WhatsApp for seamless communication with customers.
Other capabilities (2)
role not classified yet
- Promotional CampaignsRun various promotional campaigns to boost sales and attract customers.
- Unlimited FAQsCreate an unlimited number of FAQs to address customer queries.
Pricing plans
Free
|
Pro
|
Advance
|
Ratings and reviews
Category rankings
A category rank is the app's position in Shopify's own category listing. Keyword ranks (search-result positions) are a separate measure.
- Helpdesk#204of 309Top 67%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Featured placements
No featured placements on Shopify in the last 30 days.
Keyword rankings
Lopaa AI ranks for 2 keywords across Shopify App Store. Here are the top 2:
- 1.helpdeskRank #232
- Rank #209
Competitors & alternatives
Lopaa AI doesn't have curated competitor matchups yet.Other tracked Helpdesk apps on Shopify:
Looking to switch from Lopaa AI?
See Lopaa AI's alternatives ranked by audit score, rating, and review velocity.
Frequently asked questions
What is Lopaa AI?
Lopaa AI is a Shopify app by Sulopa Tech, listed in Helpdesk. It has been listed since 2025.
Is Lopaa AI free?
Lopaa AI has a free plan on Shopify. Listed plans: Free, Pro, Advance.
Where does Lopaa AI rank on Shopify?
Lopaa AI ranks #204 of 309 apps in Helpdesk on Shopify.