Keeping ‑ Helpdesk for Gmail for Shopify App Store
Keeping ‑ Helpdesk for Gmail is the #66 ranked helpdesk app on Shopify, with a 5.0 average rating from 1 reviews, with a free plan available, as of July 8, 2026.
Keeping ‑ Helpdesk for Gmail is a Shopify App Store app by Katsu Ventures, launched August 2021. With a rating of 5.0★ from 1 reviews, it currently ranks #66 in the Helpdesk category.
AppRanks data: Keeping ‑ Helpdesk for Gmail ranks #66 in Helpdesk on Shopify App Store, placing it in the top 31% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Keeping ‑ Helpdesk for Gmail is a category-leading Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Katsu Ventures — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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See Keeping ‑ Helpdesk for Gmail's alternatives ranked by audit score, rating, and review velocity.
About Keeping ‑ Helpdesk for Gmail
How Keeping ‑ Helpdesk for Gmail works
Keeping turns your team's Gmail into a fully featured help desk. Manage your customer support email from right inside your Gmail. It’s the ideal solution for eCommerce teams of all sizes to deliver better customer support without having to use an external help desk. When a support request arrives in your shared inbox, Keeping converts it into a support ticket and syncs it with your entire team. Then you can assign, discuss, and prioritize it right inside Gmail.
Screenshots
Key features
- See your customer's order information right inside Gmail.
- Sync your support account to your personal or work Gmail.
- Advanced reports measure response time, ticket volume, and agent performance.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AnalyticsAccess and analyze data to gain insights into your business performance.Common
- Automated AssignmentAutomatically assign tasks or items to users based on set criteria.Differentiator
- Automated Reply MessagesSend instant responses to customer inquiries with auto-reply features.Differentiator
- Customer Feedback SurveysGather customer insights through targeted feedback surveys.Common
- Gmail IntegrationConnect your site with Gmail for seamless email communication.Common
- Multi-Store SupportOperate multiple stores or domains from a single platform effortlessly.Common
- No BrandingOffer products without any branding or brandmarks.
- Response TemplatesUse predefined templates to respond quickly to customer inquiries.Differentiator
- Rule-Based TriggersImplement triggers based on defined rules for automated actions.Common
- Shared Inbox SolutionCollaborate with your team using a shared inbox for better communication.Differentiator
- Tagging SystemImplement a tagging system to enhance organization and searchability.Common
- Comprehensive Ticketing SystemManage tickets and events seamlessly with a robust system.table-stakes
- Unlimited WorkflowsDesign and implement an unlimited number of workflows for your processes.
- Team CollaborationFacilitate effective communication and collaboration among team members.
Pricing plans
Plus33/month
|
Unlimited48/month
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Category rankings
As of Jul 8, 2026- Helpdesk#66of 215Top 31%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Keeping ‑ Helpdesk for Gmail ranks for 9 keywords across Shopify App Store. Here are the top 3:
- Rank #28
- 2.helpdeskRank #29
- Rank #50
Competitors & alternatives
Keeping ‑ Helpdesk for Gmaildoesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is Keeping ‑ Helpdesk for Gmail?
Keeping ‑ Helpdesk for Gmail is an app for Shopify. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2021. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Katsu Ventures.
Is Keeping ‑ Helpdesk for Gmail free?
Keeping ‑ Helpdesk for Gmail does not offer a permanent free plan on Shopify. Pricing starts at 33, and the listed tiers are Plus, Unlimited. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Keeping ‑ Helpdesk for Gmail?
Keeping ‑ Helpdesk for Gmail is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does Keeping ‑ Helpdesk for Gmail rank on Shopify?
Keeping ‑ Helpdesk for Gmail currently sits at position #66 in the Helpdesk category on Shopify. That places it in the top 31% of 215 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Keeping ‑ Helpdesk for Gmail integrate with?
Keeping ‑ Helpdesk for Gmail lists 5 integrations on its Shopify marketplace page. The most prominent are Gmail, Google Workspace, Gsuite, HubSpot, Zapier. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.