ibots is the #308 ranked chat app on Shopify, with a free plan available, as of Sep 5, 2026.
ibots is a Shopify App Store app by JCODZ, launched February 2026.
AppRanks data: ibots ranks #308 in Chat on Shopify App Store, placing it in the top 32% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
ibots is a newly-listed Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by JCODZ — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from ibots?
See ibots's alternatives ranked by audit score, rating, and review velocity.
About ibots
How ibots works
iBots is an omni-channel messaging platform built for businesses that want to manage all their customer conversations and Shopify store events from one powerful dashboard. It connects WhatsApp, Facebook Messenger, Instagram, and Shopify into a single, organized inbox powered by automation and AI. With iBots, businesses can view and respond to all messages across channels without jumping between apps, while also tracking key shop events and customer interactions in one centralized place.
Screenshots
Key features
- Omni-Channel Smart Inbox
- Shopify Integration
- AI & Automation ,Templates & Quick Replies
- Team Collaboration
- Customer Profiles & CRM , Analytics & Performance
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.common
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.common
- Behavior TrackingAnalyze user behavior to improve engagement and retention.common
- Business Hours ManagementSet and manage your business operating hours effectively.differentiator
- Callback ServiceImplement callback functionality to enhance user interactions.common
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.common
- Chat AssignmentAssign chats to specific team members for better management.differentiator
- Chat FlowsCreate structured chat flows to guide conversations effectively.common
- COD VerificationVerify cash on delivery orders to reduce fraud and ensure payment.niche
- CRM FunctionalityUtilize CRM tools to manage customer relationships and sales.
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.common
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.common
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.common
- Email ChatIntegrate email communication within your chat platform.differentiator
- Email NotificationsSend timely notifications to customers via email for important updates.common
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.common
- EncryptionUse encryption techniques to secure data and communications.common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.common
- Google Calendar IntegrationSync your events and schedules with Google Calendar.niche
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.differentiator
- Live Chat SupportEngage with support agents in real-time through live chat.common
- Multi-Language SupportOffer a multilingual experience for your customers.common
- OpenAI IntegrationUtilize OpenAI's technology for innovative solutions in your projects.niche
- Product RecommendationsProvide personalized product recommendations to boost sales.common
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.common
- Quick RepliesProvide instant responses to common customer inquiries.differentiator
- Real-Time TranslationTranslate content instantly for a global audience.common
- Review Request AutomationSend and manage requests for feedback and reviews.common
- Send TranscriptAutomatically send conversation transcripts to users after support interactions.common
- SMS MessagingEngage customers through targeted SMS messages for promotions and updates.common
- Social Media ManagementManage and schedule posts across various social media platforms.differentiator
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.common
- Survey CollectionCollect valuable insights through customizable surveys and feedback forms.common
- Tagging SystemImplement a tagging system to enhance organization and searchability.differentiator
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.differentiator
- WhatsApp IntegrationIntegrate WhatsApp for seamless communication with customers.niche
Pricing plans
Free
|
Starter10/month
|
Most popular Starter20/month
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Pro30/month
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Category rankings
As of Sep 5, 2026- Chat#308of 976Top 32%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
ibots ranks for 5 keywords across Shopify App Store. Here are the top 3:
- Rank #67
- 2.ai chatRank #235
- Rank #56
Competitors & alternatives
ibots doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is ibots?
ibots is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by JCODZ.
Is ibots free?
ibots offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Starter, Starter, Pro unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses ibots?
ibots is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does ibots rank on Shopify?
ibots currently sits at position #308 in the Chat category on Shopify. That places it in the top 32% of 976 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does ibots integrate with?
ibots lists 6 integrations on its Shopify marketplace page. The most prominent are Google Calendar, Instagram, Messenger, OpenAi, Shoify, Whatsapp Cloud API. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.